Customer Service Jobs in Waterford, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- New London, CT (2 miles from Waterford, CT)
- 22 hours ago
- New London, CT (2 miles from Waterford, CT)
- 22 hours ago
Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service...
Customer Care Representative - Career Advancement Opportunities
- Willimantic, CT (23 miles from Waterford, CT)
- 1 day ago
- Willimantic, CT (23 miles from Waterford, CT)
- 1 day ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
- Colchester, CT (16 miles from Waterford, CT)
- 7 days ago
- Colchester, CT (16 miles from Waterford, CT)
- 7 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
- Windham, CT (23 miles from Waterford, CT)
- 20 days ago
- Windham, CT (23 miles from Waterford, CT)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Westerly, RI
- Westerly, RI (18 miles from Waterford, CT)
- 60+ days ago
- Westerly, RI (18 miles from Waterford, CT)
- 60+ days ago
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Skills: Willingness to be flexible, work multiple facility locations....
Customer Service Representative
- Clinton, CT (19 miles from Waterford, CT)
- 90+ days ago
- Clinton, CT (19 miles from Waterford, CT)
- 90+ days ago
FASTSIGNS of Clinton is hiring for a Customer Service Representative to join our team!...
Demographic Data for Waterford, CT
Moving to Waterford, CT? Find some basic demographic data about Waterford, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Waterford, CT
Highest Education Level
Customer Services in Waterford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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