Customer Service Jobs in West Hartford, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 54 Jobs

Veterinary Client Service Representative - Primary Care - 1st shift

  • Middletown, CT (15 miles from West Hartford, CT)
  • 11 days ago
  • Middletown, CT (15 miles from West Hartford, CT)
  • 11 days ago

Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....

Customer Service Agent

  • Middlebury, CT (24 miles from West Hartford, CT)
  • 3 hours ago
  • Middlebury, CT (24 miles from West Hartford, CT)
  • 3 hours ago

Position Scope: The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages....

Pharmacy Customer Service Associate

  • New Britain, CT (6 miles from West Hartford, CT)
  • 4 hours ago
  • New Britain, CT (6 miles from West Hartford, CT)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Berlin, CT (10 miles from West Hartford, CT)
  • 18 hours ago
  • Berlin, CT (10 miles from West Hartford, CT)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Windsor, CT (9 miles from West Hartford, CT)
  • 1 day ago
  • Windsor, CT (9 miles from West Hartford, CT)
  • 1 day ago

Job Type: Full-time Experience: Customer Service: 2 years (Required) Education: High school or equivalent (Preferred) Job distance: Windsor, CT: Between 31 and 40 miles (Preferred)...

Customer Accounts Advisor

  • New Britain, CT (6 miles from West Hartford, CT)
  • 1 day ago
  • New Britain, CT (6 miles from West Hartford, CT)
  • 1 day ago

service....

Customer Service Representative

  • East Hartford, CT (7 miles from West Hartford, CT)
  • 4 days ago
  • East Hartford, CT (7 miles from West Hartford, CT)
  • 4 days ago

Aerospace industry experience desired Customer support experience 1-3 years Highly effective communications and influencing skills Previous customer service experience recommended Experience dealing...

Bilingual English and Spanish - Senior Customer Service Representative - Remote in Mainland USA

  • Hartford, CT (5 miles from West Hartford, CT)
  • 5 days ago
  • Hartford, CT (5 miles from West Hartford, CT)
  • 5 days ago

.** As a **Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...

Remote Work

Senior Customer Service Representative - National Remote

  • Hartford, CT (5 miles from West Hartford, CT)
  • 5 days ago
  • Hartford, CT (5 miles from West Hartford, CT)
  • 5 days ago

**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...

Remote Work

Customer Support Associate

  • Cheshire, CT (19 miles from West Hartford, CT)
  • 5 days ago
  • Cheshire, CT (19 miles from West Hartford, CT)
  • 5 days ago

service, preferably grocery distribution, retail or logistics Preferred Experience with CRM systems, ERP platforms and order management software, Microsoft Office Suite Preferred: Proficiency in English...

Customer Relations Specialist

  • Bristol, CT (10 miles from West Hartford, CT)
  • 6 days ago
  • Bristol, CT (10 miles from West Hartford, CT)
  • 6 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Retail Customer Service Associate

  • Hartford, CT (5 miles from West Hartford, CT)
  • 6 days ago
  • Hartford, CT (5 miles from West Hartford, CT)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Windsor Locks, CT (12 miles from West Hartford, CT)
  • 6 days ago
  • Windsor Locks, CT (12 miles from West Hartford, CT)
  • 6 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Farmington, CT (4 miles from West Hartford, CT)
  • 6 days ago
  • Farmington, CT (4 miles from West Hartford, CT)
  • 6 days ago

Meet customer service targets, such as timely order entry and resolution of customer inquiries. Experience and Qualifications: Previous customer service experience is required....

Customer Service Representative

  • Farmington, CT (4 miles from West Hartford, CT)
  • 6 days ago
  • Farmington, CT (4 miles from West Hartford, CT)
  • 6 days ago

Apply to be a Customer Service Representative today! 9791842...

Demographic Data for West Hartford, CT

Moving to West Hartford, CT? Find some basic demographic data about West Hartford, CT below.


Local
National
63,763
1,637
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in West Hartford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in West Hartford, CT offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West Hartford, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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