Customer Service Jobs in Wilton, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 35 Jobs

Client Service Representative, National Accounts

  • Hawthorne, NY (20 miles from Wilton, CT)
  • 1 day ago
  • Hawthorne, NY (20 miles from Wilton, CT)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Monroe, CT (14 miles from Wilton, CT)
  • 2 days ago
  • Monroe, CT (14 miles from Wilton, CT)
  • 2 days ago

Job Summary A position is available in the Customer Service Department....

Pharmacy Customer Service Associate

  • Monroe, CT (14 miles from Wilton, CT)
  • 2 days ago
  • Monroe, CT (14 miles from Wilton, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - HPN

  • White Plains, NY (20 miles from Wilton, CT)
  • 3 days ago
  • White Plains, NY (20 miles from Wilton, CT)
  • 3 days ago

excellent customer service....

Customer Service Representative - Refurbishment (Aerospace)

  • Stratford, CT (16 miles from Wilton, CT)
  • 4 days ago
  • Stratford, CT (16 miles from Wilton, CT)
  • 4 days ago

, Operations, Customer Service...

Customer Service Representative I (Data Privacy $ Security Services)

  • Rye Brook, NY (17 miles from Wilton, CT)
  • 6 days ago
  • Rye Brook, NY (17 miles from Wilton, CT)
  • 6 days ago

Customer Service Representative I (Data Privacy $ Security Services) Employer Southern Westchester BOCES Location Rye Brook, NY, US Salary Competitive categories Employer Southern Westchester BOCES...

Customer Service Associate - Temporary

  • Bridgeport, CT (12 miles from Wilton, CT)
  • 8 days ago
  • Bridgeport, CT (12 miles from Wilton, CT)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Chappaqua, NY (17 miles from Wilton, CT)
  • 8 days ago
  • Chappaqua, NY (17 miles from Wilton, CT)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Aviation Front Desk Customer Service Representative

  • Stratford, CT (16 miles from Wilton, CT)
  • 10 days ago
  • Stratford, CT (16 miles from Wilton, CT)
  • 10 days ago

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...

CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge

  • Woodbridge, CT (24 miles from Wilton, CT)
  • 10 days ago
  • Woodbridge, CT (24 miles from Wilton, CT)
  • 10 days ago

CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge, CT (Onsite) Contract to Hire Job Details SNI is working with a reputable manufacturing company looking for a skilled Customer Service Representative...

Byram Healthcare Customer Service Representative

  • White Plains, NY (20 miles from Wilton, CT)
  • 11 days ago
  • White Plains, NY (20 miles from Wilton, CT)
  • 11 days ago

and verbal communication skills Proficient with MS Office and the ability to navigate multiple platforms Ability to learn Byram products and therapies Strong customer service skills with the ability...

Retail Customer Experience Associate, Danbury Fair - Full Time

  • Danbury, CT (11 miles from Wilton, CT)
  • 12 days ago
  • Danbury, CT (11 miles from Wilton, CT)
  • 12 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Retail Customer Service Associate

  • Elmsford, NY (22 miles from Wilton, CT)
  • 15 days ago
  • Elmsford, NY (22 miles from Wilton, CT)
  • 15 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...

Customer Service Representative

  • White Plains, NY (20 miles from Wilton, CT)
  • 17 days ago
  • White Plains, NY (20 miles from Wilton, CT)
  • 17 days ago

OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $15-$18/hr....

Customer Service Representative

  • Orange, CT (21 miles from Wilton, CT)
  • 19 days ago
  • Orange, CT (21 miles from Wilton, CT)
  • 19 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Wilton, CT

Moving to Wilton, CT? Find some basic demographic data about Wilton, CT below.


Local
National
18,520
662
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wilton, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wilton, CT offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wilton, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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