Customer Service Jobs in Delaware

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 35 Jobs

Remote Customer Service Representative

  • DE
  • 6 hours ago
  • DE
  • 6 hours ago

_ Our company is currently hiring **Remote Customer Service Representative** $14.00 HR **_Great Benefitsand Incentives_** **_Paid Training!...

Remote Work

Customer Service Associate

  • Wilmington, DE
  • 6 hours ago
  • Wilmington, DE
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Delmar, DE
  • 18 hours ago
  • Delmar, DE
  • 18 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Wilmington, DE
  • 1 day ago
  • Wilmington, DE
  • 1 day ago

As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....

Customer Service Associate - Temporary

  • Smyrna, DE
  • 1 day ago
  • Smyrna, DE
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative - Career Advancement Opportunities

  • Townsend, DE
  • 1 day ago
  • Townsend, DE
  • 1 day ago

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Customer Support Associate

  • Newark, DE
  • 1 day ago
  • Newark, DE
  • 1 day ago

Location: Newark, DE **POSITION SUMMARY:** We are seeking a dynamic candidate who is an empathic communicator, active listener and natural problem-solver, with strong technical skills, who will...

Call Center Client Service Representative (10-7 Shift)

  • Wilmington, DE
  • 4 days ago
  • Wilmington, DE
  • 4 days ago

At least 3 years of experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy...

Pharmacy Customer Service Associate

  • Middletown, DE
  • 5 days ago
  • Middletown, DE
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative 1

  • Dover, DE
  • 5 days ago
  • Dover, DE
  • 5 days ago

The Inductors Division of Vishay is currently seeking applicants for a full-time Customer Service Representative....

Service Journeys sowie aktive Mitwirkung an Prozessverbesserungsprojekten, um die Qualitat und die Effizienz der Prozesse zu steigern Testung neuer Services und Prozesse im Rahmen der Qualitatssicherung...

Customer Service Representative

  • Stanton, DE
  • 9 days ago
  • Stanton, DE
  • 9 days ago

The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge...

Customer Service Representative / Vertriebsinnendienstmitarbeiter (m/w/d) Requisition-ID: 43198 Arbeitsort/e: Offenbach Am Main, DE Dein Job Wir suchen Dich als engagiertes und kommunikationsstarkes...

Customer Service Associate Part-Time M-F 2pm-6pm

  • Newark, DE
  • 10 days ago
  • Newark, DE
  • 10 days ago

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...

LP Customer Service Associate 2

  • Christiana, DE
  • 12 days ago
  • Christiana, DE
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Delaware

Moving to Delaware? Find some basic demographic data about Delaware below.


Local
National
990,270
28,126

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Delaware

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Delaware offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Delaware
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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