Customer Service Jobs in District of Columbia
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...
Remote WorkBasic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Success Representative (Spanish Bilingual)
- Washington, DC
- 5 days ago
- Washington, DC
- 5 days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Washington, DC Job Details $21.63 an hour 7 hours ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...
Customer Service Representative Washington, DC Type: Contract Category: Administrative Reference ID: 10035651 Shortcut: E6t3Vr Job Title: Customer Service Representative Location (city, state): Hybrid...
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Bilingual Spanish Call Center Customer Service Representative
- Washington, DC
- 8 days ago
- Washington, DC
- 8 days ago
Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes....
Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes....
Remote WorkCustomer Service Representative Customer Service Representative remote type Onsite locations Georgetown, Kentucky, USA time type Full time posted on Posted 2 Days Ago job requisition id JR102212 Your...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
You will be the voice of Genworth, responsible for delivering excellent customer service, operating in a culture centered around teamwork and collaboration....
Remote WorkAmazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
service....
Member Service and Operations Associate (ecommerce retail/customer service role)
- Washington, DC
- 30+ days ago
- Washington, DC
- 30+ days ago
MEMBER SERVICE AND OPERATIONS ASSOCIATE (ECOMMERCE RETAIL/CUSTOMER SERVICE ROLE) Member Service and Operations Associate (merce retail/customer service role) POSITION SUMMARY: Performs a wide variety...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Id : 29083, Title : Customer Service and Sales Associate, Category : Operations, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...798, ExternalPostedStartDate : 2025-02-19T17:27:46 00:00...
Demographic Data for District of Columbia
Moving to District of Columbia? Find some basic demographic data about District of Columbia below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in District of Columbia
Highest Education Level
Customer Services in District of Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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