Customer Service Jobs in Florida

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 506 Jobs

Customer Service Associate

  • Fort Lauderdale, FL
  • 3 days ago
  • Fort Lauderdale, FL
  • 3 days ago

Wage: $14.00/hr Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....

Customer Service Representative - PT

  • Sarasota, FL
  • 4 days ago
  • Sarasota, FL
  • 4 days ago

service....

Customer Service Representative

  • Gainesville, FL
  • 4 days ago
  • Gainesville, FL
  • 4 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Representative - Onsite

  • Port Saint Lucie, FL
  • 6 days ago
  • Port Saint Lucie, FL
  • 6 days ago

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....

Customer Service Representative

  • Miami Gardens, FL
  • 7 days ago
  • Miami Gardens, FL
  • 7 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Flexible Customer Service Associate

  • Sarasota, FL
  • 8 days ago
  • Sarasota, FL
  • 8 days ago

Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....

Company Description Veterinary Medical Center of St. Lucie County is a beautiful 10,000 sq foot 24-hour emergency veterinary hospital in St. Lucie, FL. Our veterinarians offer a broad spectrum of...

Bilingual Spanish/English Banking Customer Service Representative - Onsite

  • Boca Raton, FL
  • 9 days ago
  • Boca Raton, FL
  • 9 days ago

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....

Banking Customer Service Representative - Onsite

  • Ft Lauderdale, FL
  • 9 days ago
  • Ft Lauderdale, FL
  • 9 days ago

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....

Customer Service Representative

  • West Palm Beach, FL
  • 3 hours ago
  • West Palm Beach, FL
  • 3 hours ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative (Bilingual)

  • Port St Lucie, FL
  • 3 hours ago
  • Port St Lucie, FL
  • 3 hours ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate FT

  • Apopka, FL
  • 3 hours ago
  • Apopka, FL
  • 3 hours ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Customer Service Associate

  • Wauchula, FL
  • 3 hours ago
  • Wauchula, FL
  • 3 hours ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative

  • Fort Lauderdale, FL
  • 3 hours ago
  • Fort Lauderdale, FL
  • 3 hours ago

This position is responsible for answering incoming calls and providing excellent customer service and technical support to device owners following program guidelines and call center standards....

Customer Service Representative

  • Miami, FL
  • 8 hours ago
  • Miami, FL
  • 8 hours ago

Apply now to become a Customer Service Representative and contribute to delivering outstanding customer service and satisfaction....

Demographic Data for Florida

Moving to Florida? Find some basic demographic data about Florida below.


Local
National
21,536,064
615,315

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Florida

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Florida offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Florida
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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