Customer Service Jobs in Austell, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 95 Jobs

Customer Accounts Advisor

  • Decatur, GA (19 miles from Austell, GA)
  • 23 days ago
  • Decatur, GA (19 miles from Austell, GA)
  • 23 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Flexible Customer Service Associate

  • Atlanta, GA (14 miles from Austell, GA)
  • 45+ days ago
  • Atlanta, GA (14 miles from Austell, GA)
  • 45+ days ago

Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....

Shuttle driver/customer service agent

  • Atlanta, GA (14 miles from Austell, GA)
  • 11 hours ago
  • Atlanta, GA (14 miles from Austell, GA)
  • 11 hours ago

service skills and background needed Call ......

Customer Service Associate

  • Sandy Springs, GA (14 miles from Austell, GA)
  • 19 hours ago
  • Sandy Springs, GA (14 miles from Austell, GA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Smyrna, GA (7 miles from Austell, GA)
  • 20 hours ago
  • Smyrna, GA (7 miles from Austell, GA)
  • 20 hours ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Representative- Food Manufacturing

  • Tucker, GA (23 miles from Austell, GA)
  • 1 day ago
  • Tucker, GA (23 miles from Austell, GA)
  • 1 day ago

service experience including transportation planning and working with 3PL service providers Experience in food manufacturing as well as retail and foodservice distribution channels preferred Strong...

Customer Service Associate - Temporary

  • Stone Mountain, GA (24 miles from Austell, GA)
  • 1 day ago
  • Stone Mountain, GA (24 miles from Austell, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Atlanta, GA (14 miles from Austell, GA)
  • 1 day ago
  • Atlanta, GA (14 miles from Austell, GA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Remote OCCC Customer Service Agent_Seasonal - 36110

  • Atlanta, GA (14 miles from Austell, GA)
  • 1 day ago
  • Atlanta, GA (14 miles from Austell, GA)
  • 1 day ago

We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center....

Remote Work

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Atlanta, GA (14 miles from Austell, GA)
  • 1 day ago
  • Atlanta, GA (14 miles from Austell, GA)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Retail Customer Experience Associate, Square One - Full Time

  • Atlanta, GA (14 miles from Austell, GA)
  • 1 day ago
  • Atlanta, GA (14 miles from Austell, GA)
  • 1 day ago

Id : REQ_551903, Title : Retail Customer Experience Associate, Square One - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...586, ExternalPostedStartDate...

Customer Care Representative I

  • Atlanta, GA (14 miles from Austell, GA)
  • 1 day ago
  • Atlanta, GA (14 miles from Austell, GA)
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative - Property Management

  • Atlanta, GA (14 miles from Austell, GA)
  • 2 days ago
  • Atlanta, GA (14 miles from Austell, GA)
  • 2 days ago

Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...

Customer Service Associate, Electronics

  • Atlanta, GA (14 miles from Austell, GA)
  • 3 days ago
  • Atlanta, GA (14 miles from Austell, GA)
  • 3 days ago

We are now looking to fill Customer Service Associate positions at one of our FABULOUS, InMotion stores inside the Hartsfield-Jackson Atlanta International Airport!...

Customer Service Representative

  • Atlanta, GA (14 miles from Austell, GA)
  • 4 days ago
  • Atlanta, GA (14 miles from Austell, GA)
  • 4 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Demographic Data for Austell, GA

Moving to Austell, GA? Find some basic demographic data about Austell, GA below.


Local
National
50,564
949
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Austell, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Austell, GA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Austell, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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