Customer Service Jobs in Cleveland, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 18 Jobs

Customer Service Representative Job Gainesville, GA

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 3 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 3 days ago

Apply for FYZICALs Customer Service Representative job opening today!...

Customer Service Associate Job

  • Cleveland, GA
  • 4 days ago
  • Cleveland, GA
  • 4 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative Job

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 5 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 5 days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Customer Service Associate Job Cleveland, GA

  • Cleveland, GA
  • 5 days ago
  • Cleveland, GA
  • 5 days ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 5 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 5 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Accounts Advisor

  • Cleveland, GA
  • 5 days ago
  • Cleveland, GA
  • 5 days ago

service....

Customer Service Representative - Bilingual

  • Gillsville, GA (24 miles from Cleveland, GA)
  • 10 days ago
  • Gillsville, GA (24 miles from Cleveland, GA)
  • 10 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Cornelia, GA (13 miles from Cleveland, GA)
  • 10 days ago
  • Cornelia, GA (13 miles from Cleveland, GA)
  • 10 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Murrayville, GA (12 miles from Cleveland, GA)
  • 10 days ago
  • Murrayville, GA (12 miles from Cleveland, GA)
  • 10 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 16 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 16 days ago

Store 2723322: 1260 Candler Rd, Gainesville, Georgia 30507 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

ULINE- Call Center Representative

  • Dahlonega, GA (14 miles from Cleveland, GA)
  • 17 days ago
  • Dahlonega, GA (14 miles from Cleveland, GA)
  • 17 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Pharmacy Customer Service Representative

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 17 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 17 days ago

Experience: Minimum two years experience in a customer service position, preferably in a call center environment....

Customer Service Representative (Loan Consultant I)

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 18 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 18 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative (Loan Consultant I)

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 19 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 19 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Associate

  • Cleveland, GA
  • 26 days ago
  • Cleveland, GA
  • 26 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Demographic Data for Cleveland, GA

Moving to Cleveland, GA? Find some basic demographic data about Cleveland, GA below.


Local
National
23,885
496
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cleveland, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cleveland, GA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cleveland, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »