Customer Service Jobs in Covington, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- McDonough, GA (12 miles from Covington, GA)
- 9 hours ago
- McDonough, GA (12 miles from Covington, GA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Loganville, GA (17 miles from Covington, GA)
- 9 hours ago
- Loganville, GA (17 miles from Covington, GA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative (Remote)
- Social Circle, GA (10 miles from Covington, GA)
- 20 hours ago
- Social Circle, GA (10 miles from Covington, GA)
- 20 hours ago
High School Diploma or GED 1-2 years of customer service experience preferred Ability to use a personal computer Basic knowledge of Microsoft Word, Excel, and Windows Ability to type 25 wpm preferred...
Remote WorkRetail Customer Service Cashier
- Jackson, GA (19 miles from Covington, GA)
- 2 days ago
- Jackson, GA (19 miles from Covington, GA)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Nalley Kia
- Stonecrest, GA (18 miles from Covington, GA)
- 3 days ago
- Stonecrest, GA (18 miles from Covington, GA)
- 3 days ago
The Customer Service Representative is the face of the dealership for service customers....
Start your new career as a Customer Service Representative with MAU at our client in Covington, GA....
- McDonough, GA (12 miles from Covington, GA)
- 5 days ago
- McDonough, GA (12 miles from Covington, GA)
- 5 days ago
service....
Customer Service Representative
- Snellville, GA (19 miles from Covington, GA)
- 10 days ago
- Snellville, GA (19 miles from Covington, GA)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Monroe, GA
- Monroe, GA (17 miles from Covington, GA)
- 12 days ago
- Monroe, GA (17 miles from Covington, GA)
- 12 days ago
Join the 1 st Franklin team as a Customer Service Representative....
Customer Service Representative
- McDonough, GA (12 miles from Covington, GA)
- 19 days ago
- McDonough, GA (12 miles from Covington, GA)
- 19 days ago
Our client, a leader in the lighting industry, is seeking a Customer Service Representative to join their team....
Customer Service Representative/Inside Sales Representative - 3
- Conyers, GA (14 miles from Covington, GA)
- 19 days ago
- Conyers, GA (14 miles from Covington, GA)
- 19 days ago
Provide excellent customer service via walk-ins, phone calls and e-mails....
FT Retail Customer Service, $14.50/hrly
- McDonough, GA (12 miles from Covington, GA)
- 28 days ago
- McDonough, GA (12 miles from Covington, GA)
- 28 days ago
We are looking for an energetic and personable individuals to join our #1 rated Customer Service team at our retail store in McDonough!...
Customer Experience Associate - FT
- Jackson, GA (19 miles from Covington, GA)
- 28 days ago
- Jackson, GA (19 miles from Covington, GA)
- 28 days ago
You also will assist in improving customer service performance by maintaining records of interactions, resolutions and escalations to help identify trends and collaborate with leadership to improve...
Customer Service Representative - 362452-en_US
- Ellenwood, GA (24 miles from Covington, GA)
- 30+ days ago
- Ellenwood, GA (24 miles from Covington, GA)
- 30+ days ago
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
Lead Customer Service Representative, Full or Part Time
- Locust Grove, GA (22 miles from Covington, GA)
- 30+ days ago
- Locust Grove, GA (22 miles from Covington, GA)
- 30+ days ago
Store 2723328: 5080 Bill Gardner Pkwy, Locust Grove, Georgia 30248 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Covington, GA
Moving to Covington, GA? Find some basic demographic data about Covington, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Covington, GA
Highest Education Level
Customer Services in Covington, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »