Customer Service Jobs in Covington, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Customer Service Associate Job

  • Covington, GA
  • 19 hours ago
  • Covington, GA
  • 19 hours ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate

  • Monroe, GA (17 miles from Covington, GA)
  • 1 day ago
  • Monroe, GA (17 miles from Covington, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Snellville, GA (19 miles from Covington, GA)
  • 1 day ago
  • Snellville, GA (19 miles from Covington, GA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Accounts Advisor

  • Covington, GA
  • 6 days ago
  • Covington, GA
  • 6 days ago

service....

Lead Customer Service Representative

  • Conyers, GA (14 miles from Covington, GA)
  • 8 days ago
  • Conyers, GA (14 miles from Covington, GA)
  • 8 days ago

Store 2745126: 1477 SW Hwy 138, Conyers, Georgia 30094 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Covington, GA
  • 8 days ago
  • Covington, GA
  • 8 days ago

Store 2745127: 4175 Salem Rd, Covington, Georgia 30016 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Snellville, GA (19 miles from Covington, GA)
  • 13 days ago
  • Snellville, GA (19 miles from Covington, GA)
  • 13 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Loganville, GA (17 miles from Covington, GA)
  • 13 days ago
  • Loganville, GA (17 miles from Covington, GA)
  • 13 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

ULINE- Call Center Representative

  • Monroe, GA (17 miles from Covington, GA)
  • 13 days ago
  • Monroe, GA (17 miles from Covington, GA)
  • 13 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Monroe, GA (17 miles from Covington, GA)
  • 13 days ago
  • Monroe, GA (17 miles from Covington, GA)
  • 13 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Lead Customer Service Associate Job

  • Covington, GA
  • 13 days ago
  • Covington, GA
  • 13 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Sales & Customer Service Associate

  • Snellville, GA (19 miles from Covington, GA)
  • 14 days ago
  • Snellville, GA (19 miles from Covington, GA)
  • 14 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Lead Customer Service Associate Job Covington, GA

  • Covington, GA
  • 14 days ago
  • Covington, GA
  • 14 days ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Retail Customer Service

  • Snellville, GA (19 miles from Covington, GA)
  • 15 days ago
  • Snellville, GA (19 miles from Covington, GA)
  • 15 days ago

Customer Service Primary Location... 1520 Scenic Hwy N, Snellville, GA 30078-2130, United States of America...

Customer Service Associate Seasonal Jan thru Apr 25

  • McDonough, GA (12 miles from Covington, GA)
  • 15 days ago
  • McDonough, GA (12 miles from Covington, GA)
  • 15 days ago

Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2025 tax season in our McDonough, Stockbridge,...

Demographic Data for Covington, GA

Moving to Covington, GA? Find some basic demographic data about Covington, GA below.


Local
National
97,675
1,438
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Covington, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Covington, GA offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Covington, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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