Customer Service Jobs in Cumming, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative(Temp P/T) - Arts Center & Spotlight Stage
- Alpharetta, GA (18 miles from Cumming, GA)
- 16 hours ago
- Alpharetta, GA (18 miles from Cumming, GA)
- 16 hours ago
Customer service techniques, practices and principles....
Shop Central Support Customer Service Agent - French needed
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience....
Remote WorkCustomer Service Representative
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
Immediate need for a talented Customer Service Representative. This is a 02+months contract opportunity with long-term potential and is located in Alpharetta GA (Hybrid)....
Pharmacy Customer Service Representative
- Norcross, GA (24 miles from Cumming, GA)
- 1 day ago
- Norcross, GA (24 miles from Cumming, GA)
- 1 day ago
JOB PURPOSE: To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers....
Distribution Center Customer Service Associate
- Norcross, GA (24 miles from Cumming, GA)
- 1 day ago
- Norcross, GA (24 miles from Cumming, GA)
- 1 day ago
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
- Peachtree Corners, GA (24 miles from Cumming, GA)
- 1 day ago
- Peachtree Corners, GA (24 miles from Cumming, GA)
- 1 day ago
Customer Service Associate Position Type: Long Term Location: Mountain View, CA Pay : $28/Hr....
Shop Central Support Customer Service Agent in Alpharetta, GA
- Alpharetta, GA (12 miles from Cumming, GA)
- 2 days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 2 days ago
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience....
Pharmacy Customer Service Associate
- Gainesville, GA (20 miles from Cumming, GA)
- 2 days ago
- Gainesville, GA (20 miles from Cumming, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Buford, GA (15 miles from Cumming, GA)
- 2 days ago
- Buford, GA (15 miles from Cumming, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative 1
- Peachtree Corners, GA (24 miles from Cumming, GA)
- 2 days ago
- Peachtree Corners, GA (24 miles from Cumming, GA)
- 2 days ago
Customer Service Associate Duration: 6+ months Location: Peachtree Corners, GA 30071 (3 days Onsite) As part of the Customer Service Team, you will provide front line support to our customer's...
Korean Speaking Customer Service Representative (No experience required!)
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
We are actively recruiting a friendly, professional, and bilingual Customer Service Representative fluent in Korean and English to join a well-established insurance agency in Duluth, GA....
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
The Customer Care Representative will be responsible for providing exceptional customer service, ensuring customer satisfaction, and offering support to clients through effective communication....
Performs a variety of clerical and customer service work in providing support to the hospital....
Customer Success Representative (Bilingual Spanish or Portuguese Required)
- Alpharetta, GA (12 miles from Cumming, GA)
- 3 days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 3 days ago
Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward....
Customer Service Representative
- Suwanee, GA (15 miles from Cumming, GA)
- 3 days ago
- Suwanee, GA (15 miles from Cumming, GA)
- 3 days ago
Collaborate with Customer Service Specialists and other internal teams to ensure seamless service. Attend training sessions to grow your knowledge and skills....
Demographic Data for Cumming, GA
Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cumming, GA
Highest Education Level
Customer Services in Cumming, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »