Customer Service Jobs in Cumming, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Norcross, GA (24 miles from Cumming, GA)
- 7 hours ago
- Norcross, GA (24 miles from Cumming, GA)
- 7 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Braselton, GA (24 miles from Cumming, GA)
- 11 hours ago
- Braselton, GA (24 miles from Cumming, GA)
- 11 hours ago
Responsible for using My Service Center to create, maintain and resolve Customer Service issues....
Customer Service Representative
- Duluth, GA (20 miles from Cumming, GA)
- 1 day ago
- Duluth, GA (20 miles from Cumming, GA)
- 1 day ago
Candidate must have call center specific experience, not retail Minimum two (2) years of customer service experience or member-interacting experience required Must be able to pick up equipment in Duluth...
- Buford, GA (15 miles from Cumming, GA)
- 1 day ago
- Buford, GA (15 miles from Cumming, GA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
Immediate need for a talented Customer Service Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in Alpharetta, GA (Hybrid)....
Customer Service Representative
- Oakwood, GA (20 miles from Cumming, GA)
- 2 days ago
- Oakwood, GA (20 miles from Cumming, GA)
- 2 days ago
Attend training and Customer Service meetings. Performs other related duties as assigned. This is an entry level position....
Customer Service Representative
- Woodstock, GA (19 miles from Cumming, GA)
- 2 days ago
- Woodstock, GA (19 miles from Cumming, GA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Experience Associate, Mall of Georgia - Full Time
- Buford, GA (15 miles from Cumming, GA)
- 3 days ago
- Buford, GA (15 miles from Cumming, GA)
- 3 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Insurance Customer Service Representative
- Duluth, GA (20 miles from Cumming, GA)
- 4 days ago
- Duluth, GA (20 miles from Cumming, GA)
- 4 days ago
They are looking for a Customer Service rep to join their team who can work onsite in Duluth Georgia....
Customer Service Representative Hybrid (4 days remote/ 1 day on-site)
- Alpharetta, GA (12 miles from Cumming, GA)
- 5 days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 5 days ago
Exceptional customer service is at the heart of everything we do and drives CarMax to be industry leaders....
Customer Service Representative 2.8 2.8 out of 5 stars Cumming, GA Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led...
Customer Service Representative II
- Duluth, GA (20 miles from Cumming, GA)
- 6 days ago
- Duluth, GA (20 miles from Cumming, GA)
- 6 days ago
Basic Qualifications: Experience Minimum two-and-a -half (2 1/2) years of customer service experience to include six (6) months as a Customer Service Representative I within the Member Service Contact...
- Gainesville, GA (20 miles from Cumming, GA)
- 8 days ago
- Gainesville, GA (20 miles from Cumming, GA)
- 8 days ago
service....
Customer Service Representative
- Johns Creek, GA (13 miles from Cumming, GA)
- 9 days ago
- Johns Creek, GA (13 miles from Cumming, GA)
- 9 days ago
Handles and resolves customer service requests across multiple communication channels....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Demographic Data for Cumming, GA
Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cumming, GA
Highest Education Level
Customer Services in Cumming, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »