Customer Service Jobs in East Point, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 101 Jobs

Flexible Customer Service Associate

  • Atlanta, GA (7 miles from East Point, GA)
  • 45+ days ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 45+ days ago

Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....

Retail Customer Service

  • Norcross, GA (24 miles from East Point, GA)
  • 9 hours ago
  • Norcross, GA (24 miles from East Point, GA)
  • 9 hours ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Shuttle driver/customer service agent

  • Atlanta, GA (7 miles from East Point, GA)
  • 12 hours ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 12 hours ago

service skills and background needed Call ......

Customer Service Associate

  • Sandy Springs, GA (18 miles from East Point, GA)
  • 20 hours ago
  • Sandy Springs, GA (18 miles from East Point, GA)
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Smyrna, GA (13 miles from East Point, GA)
  • 21 hours ago
  • Smyrna, GA (13 miles from East Point, GA)
  • 21 hours ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Representative- Food Manufacturing

  • Tucker, GA (19 miles from East Point, GA)
  • 1 day ago
  • Tucker, GA (19 miles from East Point, GA)
  • 1 day ago

service experience including transportation planning and working with 3PL service providers Experience in food manufacturing as well as retail and foodservice distribution channels preferred Strong...

Customer Service Associate - Temporary

  • Stone Mountain, GA (17 miles from East Point, GA)
  • 1 day ago
  • Stone Mountain, GA (17 miles from East Point, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Remote OCCC Customer Service Agent_Seasonal - 36110

  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago

We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center....

Remote Work

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Retail Customer Experience Associate, Square One - Full Time

  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago

Id : REQ_551903, Title : Retail Customer Experience Associate, Square One - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...586, ExternalPostedStartDate...

Customer Care Representative I

  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative - Property Management

  • Atlanta, GA (7 miles from East Point, GA)
  • 2 days ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 2 days ago

Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...

Customer Service Representative - Nalley Kia

  • Stonecrest, GA (18 miles from East Point, GA)
  • 3 days ago
  • Stonecrest, GA (18 miles from East Point, GA)
  • 3 days ago

The Customer Service Representative is the face of the dealership for service customers....

Customer Service Associate, Electronics

  • Atlanta, GA (7 miles from East Point, GA)
  • 3 days ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 3 days ago

We are now looking to fill Customer Service Associate positions at one of our FABULOUS, InMotion stores inside the Hartsfield-Jackson Atlanta International Airport!...

Demographic Data for East Point, GA

Moving to East Point, GA? Find some basic demographic data about East Point, GA below.

Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in East Point, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in East Point, GA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in East Point, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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