Customer Service Jobs in Forest Park, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 105 Jobs

National Customer Care Representative

  • Atlanta, GA (9 miles from Forest Park, GA)
  • 6 hours ago
  • Atlanta, GA (9 miles from Forest Park, GA)
  • 6 hours ago

One year of technical customer service ie: password reset or create username, creating donor portal and store accounts preferred....

Remote Work

Customer Service Representative

  • McDonough, GA (20 miles from Forest Park, GA)
  • 6 hours ago
  • McDonough, GA (20 miles from Forest Park, GA)
  • 6 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Storage Customer Service Representative

  • Atlanta, GA (9 miles from Forest Park, GA)
  • 16 hours ago
  • Atlanta, GA (9 miles from Forest Park, GA)
  • 16 hours ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Client Service Representative (Part-time)

  • Douglasville, GA (24 miles from Forest Park, GA)
  • 18 hours ago
  • Douglasville, GA (24 miles from Forest Park, GA)
  • 18 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Warehouse Customer Service Representative

  • Stockbridge, GA (10 miles from Forest Park, GA)
  • 1 day ago
  • Stockbridge, GA (10 miles from Forest Park, GA)
  • 1 day ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Associate - Temporary

  • Atlanta, GA (9 miles from Forest Park, GA)
  • 1 day ago
  • Atlanta, GA (9 miles from Forest Park, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Accounts Advisor

  • Atlanta, GA (9 miles from Forest Park, GA)
  • 1 day ago
  • Atlanta, GA (9 miles from Forest Park, GA)
  • 1 day ago

service....

Client Service Representative

  • Sandy Springs, GA (22 miles from Forest Park, GA)
  • 1 day ago
  • Sandy Springs, GA (22 miles from Forest Park, GA)
  • 1 day ago

service setting Familiarity with veterinary terminology, EMRs, and scheduling software Excellent verbal and written communication skills Strong organizational and multitasking ability in a fast-paced...

Customer Service Agent (Frontier Airlines Flight Benefits Opportunity to Earn Commission ) $14/hr FT & PT (PLUS up to $1.50 in tenure increase)

  • College Park, GA (5 miles from Forest Park, GA)
  • 1 day ago
  • College Park, GA (5 miles from Forest Park, GA)
  • 1 day ago

As a member of our passenger services team, you will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also...

Customer Care Representative II

  • Atlanta, GA (9 miles from Forest Park, GA)
  • 1 day ago
  • Atlanta, GA (9 miles from Forest Park, GA)
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Retail Customer Service Associate

  • Decatur, GA (11 miles from Forest Park, GA)
  • 1 day ago
  • Decatur, GA (11 miles from Forest Park, GA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Care Representative - Regional Omnichannel

  • Mableton, GA (17 miles from Forest Park, GA)
  • 2 days ago
  • Mableton, GA (17 miles from Forest Park, GA)
  • 2 days ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills required....

Customer Service Representative, Cooper Lighting Solutions

  • Peachtree City, GA (19 miles from Forest Park, GA)
  • 3 days ago
  • Peachtree City, GA (19 miles from Forest Park, GA)
  • 3 days ago

Customer Service Representative, Cooper Lighting Solutions Job Description About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet...

Customer Service Representative

  • Atlanta, GA (9 miles from Forest Park, GA)
  • 3 days ago
  • Atlanta, GA (9 miles from Forest Park, GA)
  • 3 days ago

Account Collections Coordinator Arrow Exterminators is looking to hire a full-time Account Collections Coordinator to provide uncompromised service support and administration to internal and...

Customer Service Representative

  • Atlanta, GA (9 miles from Forest Park, GA)
  • 3 days ago
  • Atlanta, GA (9 miles from Forest Park, GA)
  • 3 days ago

Customer Service Representative Start Date: 05/22/20 Schedule: multiple shifts available between 8:00 am – 11:00 pm At least one-year Inbound Customer Service in a call center....

Demographic Data for Forest Park, GA

Moving to Forest Park, GA? Find some basic demographic data about Forest Park, GA below.

Local
National
29,669
714
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Forest Park, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Forest Park, GA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Forest Park, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »