Customer Service Jobs in Gainesville, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 33 Jobs

Customer Service Representative

  • Braselton, GA (12 miles from Gainesville, GA)
  • 8 hours ago
  • Braselton, GA (12 miles from Gainesville, GA)
  • 8 hours ago

Responsible for using My Service Center to create, maintain and resolve Customer Service issues....

Customer Service Associate

  • Buford, GA (18 miles from Gainesville, GA)
  • 1 day ago
  • Buford, GA (18 miles from Gainesville, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Oakwood, GA (9 miles from Gainesville, GA)
  • 2 days ago
  • Oakwood, GA (9 miles from Gainesville, GA)
  • 2 days ago

Attend training and Customer Service meetings. Performs other related duties as assigned. This is an entry level position....

Retail Customer Service Cashier

  • Commerce, GA (18 miles from Gainesville, GA)
  • 2 days ago
  • Commerce, GA (18 miles from Gainesville, GA)
  • 2 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Lead Customer Service Associate Job

  • Commerce, GA (18 miles from Gainesville, GA)
  • 2 days ago
  • Commerce, GA (18 miles from Gainesville, GA)
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Retail Customer Experience Associate, Mall of Georgia - Full Time

  • Buford, GA (18 miles from Gainesville, GA)
  • 3 days ago
  • Buford, GA (18 miles from Gainesville, GA)
  • 3 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Lead Customer Service Associate Job Commerce, GA

  • Commerce, GA (18 miles from Gainesville, GA)
  • 3 days ago
  • Commerce, GA (18 miles from Gainesville, GA)
  • 3 days ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Customer Service Representative

  • Cumming, GA (20 miles from Gainesville, GA)
  • 5 days ago
  • Cumming, GA (20 miles from Gainesville, GA)
  • 5 days ago

Customer Service Representative 2.8 2.8 out of 5 stars Cumming, GA Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led...

Customer Accounts Advisor

  • Gainesville, GA
  • 8 days ago
  • Gainesville, GA
  • 8 days ago

service....

Pharmacy Customer Service Associate

  • Cumming, GA (20 miles from Gainesville, GA)
  • 10 days ago
  • Cumming, GA (20 miles from Gainesville, GA)
  • 10 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Bilingual Customer Service Representative

  • Gainesville, GA
  • 13 days ago
  • Gainesville, GA
  • 13 days ago

Join Advantage Resourcing and our partner company as a Bilingual Customer Service Representative in Gainesville, GA....

Customer Care Representative

  • Suwanee, GA (23 miles from Gainesville, GA)
  • 23 days ago
  • Suwanee, GA (23 miles from Gainesville, GA)
  • 23 days ago

service inquiries Preferred - Bachelor's Degree in Business Administration, Marketing, or a related field Preferred - 5 years experience in customer service, sales, and/or marketing Preferred - 2 years...

PT Retail Customer Service Team Member

  • Buford, GA (18 miles from Gainesville, GA)
  • 25 days ago
  • Buford, GA (18 miles from Gainesville, GA)
  • 25 days ago

Store - ATL-MALL OF GEORGIA, GA Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Retail Customer Service Specialist

  • Gainesville, GA
  • 27 days ago
  • Gainesville, GA
  • 27 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Gainesville, GA
  • 28 days ago
  • Gainesville, GA
  • 28 days ago

Refers customer correspondence to Customer Service Manager for response as deemed appropriate. Assists in the training of other employees in the performance of customer service duties....

Demographic Data for Gainesville, GA

Moving to Gainesville, GA? Find some basic demographic data about Gainesville, GA below.


Local
National
132,970
3,092
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Gainesville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gainesville, GA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gainesville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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