Customer Service Jobs in Gainesville, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Braselton, GA (12 miles from Gainesville, GA)
- 8 hours ago
- Braselton, GA (12 miles from Gainesville, GA)
- 8 hours ago
Responsible for using My Service Center to create, maintain and resolve Customer Service issues....
- Buford, GA (18 miles from Gainesville, GA)
- 1 day ago
- Buford, GA (18 miles from Gainesville, GA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oakwood, GA (9 miles from Gainesville, GA)
- 2 days ago
- Oakwood, GA (9 miles from Gainesville, GA)
- 2 days ago
Attend training and Customer Service meetings. Performs other related duties as assigned. This is an entry level position....
Retail Customer Service Cashier
- Commerce, GA (18 miles from Gainesville, GA)
- 2 days ago
- Commerce, GA (18 miles from Gainesville, GA)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Lead Customer Service Associate Job
- Commerce, GA (18 miles from Gainesville, GA)
- 2 days ago
- Commerce, GA (18 miles from Gainesville, GA)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Retail Customer Experience Associate, Mall of Georgia - Full Time
- Buford, GA (18 miles from Gainesville, GA)
- 3 days ago
- Buford, GA (18 miles from Gainesville, GA)
- 3 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Lead Customer Service Associate Job Commerce, GA
- Commerce, GA (18 miles from Gainesville, GA)
- 3 days ago
- Commerce, GA (18 miles from Gainesville, GA)
- 3 days ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
Customer Service Representative
- Cumming, GA (20 miles from Gainesville, GA)
- 5 days ago
- Cumming, GA (20 miles from Gainesville, GA)
- 5 days ago
Customer Service Representative 2.8 2.8 out of 5 stars Cumming, GA Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led...
service....
Pharmacy Customer Service Associate
- Cumming, GA (20 miles from Gainesville, GA)
- 10 days ago
- Cumming, GA (20 miles from Gainesville, GA)
- 10 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Join Advantage Resourcing and our partner company as a Bilingual Customer Service Representative in Gainesville, GA....
- Suwanee, GA (23 miles from Gainesville, GA)
- 23 days ago
- Suwanee, GA (23 miles from Gainesville, GA)
- 23 days ago
service inquiries Preferred - Bachelor's Degree in Business Administration, Marketing, or a related field Preferred - 5 years experience in customer service, sales, and/or marketing Preferred - 2 years...
PT Retail Customer Service Team Member
- Buford, GA (18 miles from Gainesville, GA)
- 25 days ago
- Buford, GA (18 miles from Gainesville, GA)
- 25 days ago
Store - ATL-MALL OF GEORGIA, GA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Serve as primary customer service provider at the front end and liaison between customers and management....
Refers customer correspondence to Customer Service Manager for response as deemed appropriate. Assists in the training of other employees in the performance of customer service duties....
Demographic Data for Gainesville, GA
Moving to Gainesville, GA? Find some basic demographic data about Gainesville, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Gainesville, GA
Highest Education Level
Customer Services in Gainesville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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