Customer Service Jobs in Jonesboro, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 93 Jobs

Customer Service Representative 1 - Cohort 2 - 2025

  • McDonough, GA (16 miles from Jonesboro, GA)
  • 1 hour ago
  • McDonough, GA (16 miles from Jonesboro, GA)
  • 1 hour ago

Customer service We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day....

Client Service Representative, National Accounts

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 4 hours ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 4 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

National Customer Care Representative

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 17 hours ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 17 hours ago

One year of technical customer service ie: password reset or create username, creating donor portal and store accounts preferred....

Remote Work

Customer Service Representative

  • McDonough, GA (16 miles from Jonesboro, GA)
  • 17 hours ago
  • McDonough, GA (16 miles from Jonesboro, GA)
  • 17 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Storage Customer Service Representative

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 1 day ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Warehouse Customer Service Representative

  • Stockbridge, GA (8 miles from Jonesboro, GA)
  • 1 day ago
  • Stockbridge, GA (8 miles from Jonesboro, GA)
  • 1 day ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Associate - Temporary

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 1 day ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Accounts Advisor

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 1 day ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 1 day ago

service....

Customer Service Agent (Frontier Airlines Flight Benefits Opportunity to Earn Commission ) $14/hr FT & PT (PLUS up to $1.50 in tenure increase)

  • College Park, GA (11 miles from Jonesboro, GA)
  • 2 days ago
  • College Park, GA (11 miles from Jonesboro, GA)
  • 2 days ago

As a member of our passenger services team, you will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also...

Customer Care Representative II

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 2 days ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 2 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Retail Customer Service Associate

  • Decatur, GA (17 miles from Jonesboro, GA)
  • 2 days ago
  • Decatur, GA (17 miles from Jonesboro, GA)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Care Representative - Regional Omnichannel

  • Mableton, GA (24 miles from Jonesboro, GA)
  • 3 days ago
  • Mableton, GA (24 miles from Jonesboro, GA)
  • 3 days ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills required....

Customer Service Representative, Cooper Lighting Solutions

  • Peachtree City, GA (16 miles from Jonesboro, GA)
  • 3 days ago
  • Peachtree City, GA (16 miles from Jonesboro, GA)
  • 3 days ago

Customer Service Representative, Cooper Lighting Solutions Job Description About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet...

Customer Service Representative

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 3 days ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 3 days ago

Account Collections Coordinator Arrow Exterminators is looking to hire a full-time Account Collections Coordinator to provide uncompromised service support and administration to internal and...

Customer Service Representative

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 3 days ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 3 days ago

Customer Service Representative Start Date: 05/22/20 Schedule: multiple shifts available between 8:00 am – 11:00 pm At least one-year Inbound Customer Service in a call center....

Demographic Data for Jonesboro, GA

Moving to Jonesboro, GA? Find some basic demographic data about Jonesboro, GA below.


Local
National
92,063
1,076
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Jonesboro, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Jonesboro, GA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jonesboro, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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