Customer Service Jobs in Kennesaw, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 116 Jobs

Customer Service Representative - Environmental Service Department - Full time - Day shift

Atlanta, GA (23 miles from Kennesaw, GA)
2 hours ago

Atlanta, GA (23 miles from Kennesaw, GA)
2 hours ago

SUMMARY The EVS Customer Service Representative's main function is to handle customer service interactions through either face-to- face, email or telephone communications....

Customer Service Representative - Remote

Atlanta, GA (23 miles from Kennesaw, GA)
8 hours ago

Atlanta, GA (23 miles from Kennesaw, GA)
8 hours ago

service experience....

Remote Work

Customer Care Representative I - FEP

Atlanta, GA (23 miles from Kennesaw, GA)
9 hours ago

Atlanta, GA (23 miles from Kennesaw, GA)
9 hours ago

Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an...

Customer Service Representative

Smyrna, GA (12 miles from Kennesaw, GA)
10 hours ago

Smyrna, GA (12 miles from Kennesaw, GA)
10 hours ago

RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...

Distribution Center Customer Service Associate

Atlanta, GA (23 miles from Kennesaw, GA)
17 hours ago

Atlanta, GA (23 miles from Kennesaw, GA)
17 hours ago

Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....

Customer Service Representative

Atlanta, GA (23 miles from Kennesaw, GA)
1 day ago

Atlanta, GA (23 miles from Kennesaw, GA)
1 day ago

We are seeking 5 experienced Customer Service Representatives to join our growing team in a high-volume call center environment....

Retail Customer Service

Atlanta, GA (23 miles from Kennesaw, GA)
1 day ago

Atlanta, GA (23 miles from Kennesaw, GA)
1 day ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative(Temp P/T) - Arts Center & Spotlight Stage

Alpharetta, GA (19 miles from Kennesaw, GA)
1 day ago

Alpharetta, GA (19 miles from Kennesaw, GA)
1 day ago

Customer service techniques, practices and principles....

Retail Customer Experience Associate, Lynnhaven Mall - Full Time

Kennesaw, GA
1 day ago

Kennesaw, GA
1 day ago

Id : REQ_574542, Title : Retail Customer Experience Associate, Lynnhaven Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...365,...

Customer Service Representative

Chamblee, GA (20 miles from Kennesaw, GA)
1 day ago

Chamblee, GA (20 miles from Kennesaw, GA)
1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Shop Central Support Customer Service Agent - French needed

Alpharetta, GA (18 miles from Kennesaw, GA)
1 day ago

Alpharetta, GA (18 miles from Kennesaw, GA)
1 day ago

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience....

Remote Work

Client Service Representative (Part-time)

Douglasville, GA (21 miles from Kennesaw, GA)
1 day ago

Douglasville, GA (21 miles from Kennesaw, GA)
1 day ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

Alpharetta, GA (18 miles from Kennesaw, GA)
2 days ago

Alpharetta, GA (18 miles from Kennesaw, GA)
2 days ago

Immediate need for a talented Customer Service Representative. This is a 02+months contract opportunity with long-term potential and is located in Alpharetta GA (Hybrid)....

Pharmacy Customer Service Representative

Norcross, GA (23 miles from Kennesaw, GA)
2 days ago

Norcross, GA (23 miles from Kennesaw, GA)
2 days ago

JOB PURPOSE: To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers....

Customer Service Associate - Temporary

Dallas, GA (15 miles from Kennesaw, GA)
2 days ago

Dallas, GA (15 miles from Kennesaw, GA)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

View all 116 jobs

Demographic Data for Kennesaw, GA

Moving to Kennesaw, GA? Find some basic demographic data about Kennesaw, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Kennesaw, GA

Local

National

Total Population

98,324

Number of Businesses

3,186

City Size

Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Digital Customer Analytics

Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Kennesaw, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kennesaw, GA offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Kennesaw, GA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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