Customer Service Jobs in Lawrenceville, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Roswell, GA (23 miles from Lawrenceville, GA)
- 4 days ago
- Roswell, GA (23 miles from Lawrenceville, GA)
- 4 days ago
Yep, that's just another day in the life of a Customer Service Representative at Arrow Exterminators!...
- Decatur, GA (21 miles from Lawrenceville, GA)
- 22 days ago
- Decatur, GA (21 miles from Lawrenceville, GA)
- 22 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
- Norcross, GA (12 miles from Lawrenceville, GA)
- 4 hours ago
- Norcross, GA (12 miles from Lawrenceville, GA)
- 4 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Loganville, GA (11 miles from Lawrenceville, GA)
- 4 hours ago
- Loganville, GA (11 miles from Lawrenceville, GA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Braselton, GA (16 miles from Lawrenceville, GA)
- 7 hours ago
- Braselton, GA (16 miles from Lawrenceville, GA)
- 7 hours ago
Responsible for using My Service Center to create, maintain and resolve Customer Service issues....
- Sandy Springs, GA (23 miles from Lawrenceville, GA)
- 14 hours ago
- Sandy Springs, GA (23 miles from Lawrenceville, GA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Duluth, GA (9 miles from Lawrenceville, GA)
- 21 hours ago
- Duluth, GA (9 miles from Lawrenceville, GA)
- 21 hours ago
Candidate must have call center specific experience, not retail Minimum two (2) years of customer service experience or member-interacting experience required Must be able to pick up equipment in Duluth...
Customer Service Representative- Food Manufacturing
- Tucker, GA (14 miles from Lawrenceville, GA)
- 1 day ago
- Tucker, GA (14 miles from Lawrenceville, GA)
- 1 day ago
service experience including transportation planning and working with 3PL service providers Experience in food manufacturing as well as retail and foodservice distribution channels preferred Strong...
Customer Service Representative
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 1 day ago
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 1 day ago
Immediate need for a talented Customer Service Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in Alpharetta, GA (Hybrid)....
Customer Service Representative
- Oakwood, GA (17 miles from Lawrenceville, GA)
- 2 days ago
- Oakwood, GA (17 miles from Lawrenceville, GA)
- 2 days ago
Attend training and Customer Service meetings. Performs other related duties as assigned. This is an entry level position....
Responsibilities: - Provide outstanding customer service by addressing inquiries, resolving complaints, and assisting with product information - Handle inbound and outbound calls in a professional and...
Retail Customer Experience Associate, Mall of Georgia - Full Time
- Buford, GA (10 miles from Lawrenceville, GA)
- 3 days ago
- Buford, GA (10 miles from Lawrenceville, GA)
- 3 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative - Nalley Kia
- Stonecrest, GA (22 miles from Lawrenceville, GA)
- 3 days ago
- Stonecrest, GA (22 miles from Lawrenceville, GA)
- 3 days ago
The Customer Service Representative is the face of the dealership for service customers....
Insurance Customer Service Representative
- Duluth, GA (9 miles from Lawrenceville, GA)
- 4 days ago
- Duluth, GA (9 miles from Lawrenceville, GA)
- 4 days ago
They are looking for a Customer Service rep to join their team who can work onsite in Duluth Georgia....
Demographic Data for Lawrenceville, GA
Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lawrenceville, GA
Highest Education Level
Customer Services in Lawrenceville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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