Customer Service Jobs in Lawrenceville, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 78 Jobs

Customer Care Representative

  • Sugar Hill, GA (12 miles from Lawrenceville, GA)
  • 7 hours ago
  • Sugar Hill, GA (12 miles from Lawrenceville, GA)
  • 7 hours ago

Essential Duties and Responsibilities Answer general Customer Questions via Email and Phone. Demonstrate the skills and product knowledge required to perform job functions. Knowledge and use of...

Customer Service Representative (Sr. Loan Consultant)

  • Lawrenceville, GA
  • 8 hours ago
  • Lawrenceville, GA
  • 8 hours ago

Ensure a high quality of customer service. All other duties as assigned....

Customer Service Associate - Temporary

  • Dunwoody, GA (19 miles from Lawrenceville, GA)
  • 9 hours ago
  • Dunwoody, GA (19 miles from Lawrenceville, GA)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Support Associate Manager

  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 1 day ago
  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 1 day ago

Responsible for providing strategic direction and leadership to a team of Customer Service Representatives (CSRs)....

Remote Work

Customer Service Associate

  • Monroe, GA (20 miles from Lawrenceville, GA)
  • 1 day ago
  • Monroe, GA (20 miles from Lawrenceville, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Winder, GA (17 miles from Lawrenceville, GA)
  • 1 day ago
  • Winder, GA (17 miles from Lawrenceville, GA)
  • 1 day ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Construction Customer Care Representative

  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 1 day ago
  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 1 day ago

Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience We offer an...

Customer Service Representative

  • Snellville, GA (11 miles from Lawrenceville, GA)
  • 1 day ago
  • Snellville, GA (11 miles from Lawrenceville, GA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (Sr. Loan Consultant)

  • Lawrenceville, GA
  • 2 days ago
  • Lawrenceville, GA
  • 2 days ago

Ensure a high quality of customer service. All other duties as assigned....

Customer Service Representative (CSR)

  • Oakwood, GA (17 miles from Lawrenceville, GA)
  • 2 days ago
  • Oakwood, GA (17 miles from Lawrenceville, GA)
  • 2 days ago

Customer Service Representative (CSR) United Community (United) is in search of a CSR to join our team....

Customer Service Representative

  • Milton, GA (21 miles from Lawrenceville, GA)
  • 2 days ago
  • Milton, GA (21 miles from Lawrenceville, GA)
  • 2 days ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Care Representative

  • Buford, GA (10 miles from Lawrenceville, GA)
  • 2 days ago
  • Buford, GA (10 miles from Lawrenceville, GA)
  • 2 days ago

Customer Care Representative Full Time Customer Care Lvl 1 Buford, GA, US 2025-04-08T11:08:54.257Z 5 days ago Requisition ID: 1234 Job purpose To learn and understand the goals and objectives of...

Associate Customer Care Representative

  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 3 days ago
  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 3 days ago

service and sales experience Excellent interpersonal and communication skills Computer keyboard and processing skills Previous insurance background is a plus, but not required Amica conducts background...

Remote Work

Customer Service Associate/Mail Clerk

  • Norcross, GA (12 miles from Lawrenceville, GA)
  • 4 days ago
  • Norcross, GA (12 miles from Lawrenceville, GA)
  • 4 days ago

Essential Job Responsibilities: Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services. Performs...

Customer Service Representative

  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 5 days ago
  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 5 days ago

The Customer Service Rep works in a fast-paced call center environment where individual and team goals for best in class customer service are measured and met....

Demographic Data for Lawrenceville, GA

Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.


Local
National
265,684
5,470
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lawrenceville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lawrenceville, GA offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lawrenceville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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