Customer Service Jobs in Lithonia, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Smyrna, GA (22 miles from Lithonia, GA)
- moments ago
- Smyrna, GA (22 miles from Lithonia, GA)
- moments ago
RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...
- Conyers, GA (7 miles from Lithonia, GA)
- 2 hours ago
- Conyers, GA (7 miles from Lithonia, GA)
- 2 hours ago
service....
Distribution Center Customer Service Associate
- Atlanta, GA (14 miles from Lithonia, GA)
- 7 hours ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 7 hours ago
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
Customer Service Representative
- McDonough, GA (19 miles from Lithonia, GA)
- 9 hours ago
- McDonough, GA (19 miles from Lithonia, GA)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
/19300/f07371e6-c1d3-4ee2-beed-850b296ffa0e.png&z=8&s=RTL&ih_t=5%2F8%2F2025+7%3A36%3A31+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Tucker, GA (8 miles from Lithonia, GA)
- 11 hours ago
- Tucker, GA (8 miles from Lithonia, GA)
- 11 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Customer Service Representative
- Atlanta, GA (14 miles from Lithonia, GA)
- 16 hours ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 16 hours ago
We are seeking 5 experienced Customer Service Representatives to join our growing team in a high-volume call center environment....
Customer Service Representative
- McDonough, GA (19 miles from Lithonia, GA)
- 22 hours ago
- McDonough, GA (19 miles from Lithonia, GA)
- 22 hours ago
The Customer Service Representative is responsible for assisting customers with pre/post-sale questions, basic installations, and problem resolutions....
- Atlanta, GA (14 miles from Lithonia, GA)
- 22 hours ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 22 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Stone Mountain, GA (4 miles from Lithonia, GA)
- 1 day ago
- Stone Mountain, GA (4 miles from Lithonia, GA)
- 1 day ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative(Temp P/T) - Arts Center & Spotlight Stage
- Alpharetta, GA (20 miles from Lithonia, GA)
- 1 day ago
- Alpharetta, GA (20 miles from Lithonia, GA)
- 1 day ago
Customer service techniques, practices and principles....
Retail Customer Experience Associate, Columbia Mall - Full Time
- Lithonia, GA
- 1 day ago
- Lithonia, GA
- 1 day ago
Id : REQ_574620, Title : Retail Customer Experience Associate, Columbia Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...274,...
Retail Customer Service Associate
- Decatur, GA (9 miles from Lithonia, GA)
- 1 day ago
- Decatur, GA (9 miles from Lithonia, GA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Representative
- Norcross, GA (13 miles from Lithonia, GA)
- 1 day ago
- Norcross, GA (13 miles from Lithonia, GA)
- 1 day ago
JOB PURPOSE: To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers....
- Mableton, GA (24 miles from Lithonia, GA)
- 2 days ago
- Mableton, GA (24 miles from Lithonia, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Distribution Center Customer Service Associate
- Norcross, GA (13 miles from Lithonia, GA)
- 2 days ago
- Norcross, GA (13 miles from Lithonia, GA)
- 2 days ago
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
Demographic Data for Lithonia, GA
Moving to Lithonia, GA? Find some basic demographic data about Lithonia, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lithonia, GA
Highest Education Level
Customer Services in Lithonia, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »