Customer Service Jobs in Lithonia, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Norcross, GA (13 miles from Lithonia, GA)
- 12 days ago
- Norcross, GA (13 miles from Lithonia, GA)
- 12 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
UPS Capital Customer Success Representative
- Atlanta, GA (14 miles from Lithonia, GA)
- 6 hours ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 6 hours ago
all customer support and inquiries, providing an easy and seamless customer support experience with one-call resolution (onboarding and technology integration, policy information & modifications, customer...
- Atlanta, GA (14 miles from Lithonia, GA)
- 6 hours ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 6 hours ago
| Full Time | Medical, Dental, Vision, Life Insurance, Competitive Salary, Paid Time Off, Join the DVS Team as an Inbound Customer Service Superstar!...
- Decatur, GA (9 miles from Lithonia, GA)
- 10 hours ago
- Decatur, GA (9 miles from Lithonia, GA)
- 10 hours ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Duluth, GA (16 miles from Lithonia, GA)
- 1 day ago
- Duluth, GA (16 miles from Lithonia, GA)
- 1 day ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Remote Customer Service Representative
- Norcross, GA (13 miles from Lithonia, GA)
- 1 day ago
- Norcross, GA (13 miles from Lithonia, GA)
- 1 day ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkPharmacy Customer Service Associate
- Johns Creek, GA (24 miles from Lithonia, GA)
- 1 day ago
- Johns Creek, GA (24 miles from Lithonia, GA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Atlanta, GA (14 miles from Lithonia, GA)
- 2 days ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 2 days ago
**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Utility Customer Service Representative
- Smyrna, GA (22 miles from Lithonia, GA)
- 2 days ago
- Smyrna, GA (22 miles from Lithonia, GA)
- 2 days ago
Click Here To Apply JOB SUMMARY This position performs customer service duties in support of department operations....
Customer Service Representative
- Suwanee, GA (22 miles from Lithonia, GA)
- 2 days ago
- Suwanee, GA (22 miles from Lithonia, GA)
- 2 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service Representative (Loan Consultant I)
- Lilburn, GA (8 miles from Lithonia, GA)
- 3 days ago
- Lilburn, GA (8 miles from Lithonia, GA)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Atlanta, GA (14 miles from Lithonia, GA)
- 3 days ago
- Atlanta, GA (14 miles from Lithonia, GA)
- 3 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Customer Service Representative
- Clarkston, GA (7 miles from Lithonia, GA)
- 3 days ago
- Clarkston, GA (7 miles from Lithonia, GA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Stonecrest, GA (6 miles from Lithonia, GA)
- 3 days ago
- Stonecrest, GA (6 miles from Lithonia, GA)
- 3 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
Customer Service Associate - Temporary
- Jonesboro, GA (19 miles from Lithonia, GA)
- 3 days ago
- Jonesboro, GA (19 miles from Lithonia, GA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Lithonia, GA
Moving to Lithonia, GA? Find some basic demographic data about Lithonia, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lithonia, GA
Highest Education Level
Customer Services in Lithonia, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »