Customer Service Jobs in Norcross, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Decatur, GA (12 miles from Norcross, GA)
- 23 days ago
- Decatur, GA (12 miles from Norcross, GA)
- 23 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Flexible Customer Service Associate
- Atlanta, GA (16 miles from Norcross, GA)
- 45+ days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 45+ days ago
Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Associate - Temporary
- Lawrenceville, GA (12 miles from Norcross, GA)
- 8 hours ago
- Lawrenceville, GA (12 miles from Norcross, GA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Loganville, GA (19 miles from Norcross, GA)
- 8 hours ago
- Loganville, GA (19 miles from Norcross, GA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Shuttle driver/customer service agent
- Atlanta, GA (16 miles from Norcross, GA)
- 11 hours ago
- Atlanta, GA (16 miles from Norcross, GA)
- 11 hours ago
service skills and background needed Call ......
- Sandy Springs, GA (11 miles from Norcross, GA)
- 18 hours ago
- Sandy Springs, GA (11 miles from Norcross, GA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Full Time - Customer Service Associate - Tool Rental - Closing
- Smyrna, GA (17 miles from Norcross, GA)
- 19 hours ago
- Smyrna, GA (17 miles from Norcross, GA)
- 19 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative
- Duluth, GA (4 miles from Norcross, GA)
- 1 day ago
- Duluth, GA (4 miles from Norcross, GA)
- 1 day ago
Candidate must have call center specific experience, not retail Minimum two (2) years of customer service experience or member-interacting experience required Must be able to pick up equipment in Duluth...
Customer Service Representative- Food Manufacturing
- Tucker, GA (5 miles from Norcross, GA)
- 1 day ago
- Tucker, GA (5 miles from Norcross, GA)
- 1 day ago
service experience including transportation planning and working with 3PL service providers Experience in food manufacturing as well as retail and foodservice distribution channels preferred Strong...
Customer Service Representative
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Remote OCCC Customer Service Agent_Seasonal - 36110
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center....
Remote WorkCustomer Service Representative
- Alpharetta, GA (14 miles from Norcross, GA)
- 1 day ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 1 day ago
Immediate need for a talented Customer Service Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in Alpharetta, GA (Hybrid)....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Experience Associate, Square One - Full Time
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Id : REQ_551903, Title : Retail Customer Experience Associate, Square One - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...586, ExternalPostedStartDate...
Demographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Norcross, GA
Highest Education Level
Customer Services in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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