Customer Service Jobs in Norcross, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Sugar Hill, GA (16 miles from Norcross, GA)
- 7 hours ago
- Sugar Hill, GA (16 miles from Norcross, GA)
- 7 hours ago
Essential Duties and Responsibilities Answer general Customer Questions via Email and Phone. Demonstrate the skills and product knowledge required to perform job functions. Knowledge and use of...
Customer Service Representative (Sr. Loan Consultant)
- Lawrenceville, GA (12 miles from Norcross, GA)
- 7 hours ago
- Lawrenceville, GA (12 miles from Norcross, GA)
- 7 hours ago
Ensure a high quality of customer service. All other duties as assigned....
Customer Service Representative
- Smyrna, GA (17 miles from Norcross, GA)
- 9 hours ago
- Smyrna, GA (17 miles from Norcross, GA)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Dunwoody, GA (7 miles from Norcross, GA)
- 9 hours ago
- Dunwoody, GA (7 miles from Norcross, GA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Kennesaw, GA (23 miles from Norcross, GA)
- 11 hours ago
- Kennesaw, GA (23 miles from Norcross, GA)
- 11 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Care Representative - Regional Omnichannel
- Mableton, GA (21 miles from Norcross, GA)
- 12 hours ago
- Mableton, GA (21 miles from Norcross, GA)
- 12 hours ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
Customer Support Associate Manager
- Alpharetta, GA (14 miles from Norcross, GA)
- 23 hours ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 23 hours ago
Responsible for providing strategic direction and leadership to a team of Customer Service Representatives (CSRs)....
Remote Work- Dacula, GA (18 miles from Norcross, GA)
- 23 hours ago
- Dacula, GA (18 miles from Norcross, GA)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Marietta, GA (20 miles from Norcross, GA)
- 1 day ago
- Marietta, GA (20 miles from Norcross, GA)
- 1 day ago
card processor)....
Construction Customer Care Representative
- Alpharetta, GA (14 miles from Norcross, GA)
- 1 day ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 1 day ago
Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience We offer an...
Customer Service Representative
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Customer Service Representative Start Date: 05/22/20 Schedule: multiple shifts available between 8:00 am – 11:00 pm At least one-year Inbound Customer Service in a call center....
Customer Care Representative III
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
Customer Service Representative (Sr. Loan Consultant)
- Lawrenceville, GA (12 miles from Norcross, GA)
- 1 day ago
- Lawrenceville, GA (12 miles from Norcross, GA)
- 1 day ago
Ensure a high quality of customer service. All other duties as assigned....
Retail Customer Service II (20-34hrs/wk)
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role, QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service Representative
- Milton, GA (14 miles from Norcross, GA)
- 2 days ago
- Milton, GA (14 miles from Norcross, GA)
- 2 days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Demographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Norcross, GA
Highest Education Level
Customer Services in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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