Customer Service Jobs in Rome, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Summerville, GA (16 miles from Rome, GA)
- 2 days ago
- Summerville, GA (16 miles from Rome, GA)
- 2 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Store 2723549: 910 N Broad St NE, Rome, Georgia 30161 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723678: 5880 Calhoun Hwy, Rome, Georgia 30161 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Calhoun, GA (19 miles from Rome, GA)
- 90+ days ago
- Calhoun, GA (19 miles from Rome, GA)
- 90+ days ago
Store 2723651: 808 S Wall St, Calhoun, Georgia 30701 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723549: 910 N Broad St NE, Rome, Georgia 30161 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (Part-time) - Work Based Learning
- Calhoun, GA (19 miles from Rome, GA)
- 22 days ago
- Calhoun, GA (19 miles from Rome, GA)
- 22 days ago
Are you looking for more? At Mohawk Industries, were committed to more more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a...
Customer Service Representative
- Adairsville, GA (15 miles from Rome, GA)
- 23 days ago
- Adairsville, GA (15 miles from Rome, GA)
- 23 days ago
Looking for a Customer Service Representative to be the frontline connection between company and valued customers....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2550 Redmond Cir Nw, Rome, GA 30165...
Customer Service Representative
- Cartersville, GA (20 miles from Rome, GA)
- 30+ days ago
- Cartersville, GA (20 miles from Rome, GA)
- 30+ days ago
is hiring a Customer Service Representative for a growing company in the Cartersville/Rome area....
Customer Service Representative (Outpatient Clinic)
- Euharlee, GA (20 miles from Rome, GA)
- 30+ days ago
- Euharlee, GA (20 miles from Rome, GA)
- 30+ days ago
JOB SUMMARY :The Customer Service Representative (CSR) is the face of Highland Rivers Behavioral Health. The CSR greets and directs individuals as they enter the facility....
Customer Service Representative
- Cartersville, GA (20 miles from Rome, GA)
- 30+ days ago
- Cartersville, GA (20 miles from Rome, GA)
- 30+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative $17/hr
- Cartersville, GA (20 miles from Rome, GA)
- 45+ days ago
- Cartersville, GA (20 miles from Rome, GA)
- 45+ days ago
AtWork Personnel is hiring a Customer Service Representative for a growing company in the Cartersville/Rome area....
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Store 2727075Q: 1881 Calhoun Hwy NE, Rome, Georgia 30161 Availability - Shift/Days Flexible Availability The position includes, but is not limited to, the following essential job duties,...
Demographic Data for Rome, GA
Moving to Rome, GA? Find some basic demographic data about Rome, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rome, GA
Highest Education Level
Customer Services in Rome, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »