Customer Service Jobs in Rome, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Service Representative Hybrid (4 days remote/ 1 day on-site)

  • Cartersville, GA (20 miles from Rome, GA)
  • 5 days ago
  • Cartersville, GA (20 miles from Rome, GA)
  • 5 days ago

Exceptional customer service is at the heart of everything we do and drives CarMax to be industry leaders....

Customer Service Representative (Outpatient Clinic)

  • Euharlee, GA (20 miles from Rome, GA)
  • 5 days ago
  • Euharlee, GA (20 miles from Rome, GA)
  • 5 days ago

JOB SUMMARY :The Customer Service Representative (CSR) is the face of Highland Rivers Behavioral Health. The CSR greets and directs individuals as they enter the facility....

Customer Service Representative, Full or Part Time

  • Cartersville, GA (20 miles from Rome, GA)
  • 5 days ago
  • Cartersville, GA (20 miles from Rome, GA)
  • 5 days ago

Store 2723639: 1361 Joe Frank Harris Pkwy SE, Cartersville, Georgia 30120 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate Job

  • Rockmart, GA (23 miles from Rome, GA)
  • 6 days ago
  • Rockmart, GA (23 miles from Rome, GA)
  • 6 days ago

Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...

Customer Service Associate Job Rockmart, GA

  • Rockmart, GA (23 miles from Rome, GA)
  • 7 days ago
  • Rockmart, GA (23 miles from Rome, GA)
  • 7 days ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

Customer Service Representative

  • Calhoun, GA (19 miles from Rome, GA)
  • 9 days ago
  • Calhoun, GA (19 miles from Rome, GA)
  • 9 days ago

# LI-Onsite STARK is seeking to hire an experience Customer Service Representative....

Customer Accounts Advisor

  • Summerville, GA (16 miles from Rome, GA)
  • 9 days ago
  • Summerville, GA (16 miles from Rome, GA)
  • 9 days ago

service....

Customer Service Representative

  • Cartersville, GA (20 miles from Rome, GA)
  • 9 days ago
  • Cartersville, GA (20 miles from Rome, GA)
  • 9 days ago

Strong interpersonal and customer service abilities. Must be detail oriented, highly organized, and able to work in a fast-paced environment....

Customer Service Representative

  • Cartersville, GA (20 miles from Rome, GA)
  • 9 days ago
  • Cartersville, GA (20 miles from Rome, GA)
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Cashier

  • Calhoun, GA (19 miles from Rome, GA)
  • 10 days ago
  • Calhoun, GA (19 miles from Rome, GA)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative $17/hr

  • Cartersville, GA (20 miles from Rome, GA)
  • 15 days ago
  • Cartersville, GA (20 miles from Rome, GA)
  • 15 days ago

AtWork Personnel is hiring a Customer Service Representative for a growing company in the Cartersville/Rome area....

Customer Service Representative

  • Rome, GA
  • 45+ days ago
  • Rome, GA
  • 45+ days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Lead Customer Service Representative

  • Cartersville, GA (20 miles from Rome, GA)
  • 90+ days ago
  • Cartersville, GA (20 miles from Rome, GA)
  • 90+ days ago

Store 2723554: 902 Joe Frank Harris Pkwy, Cartersville, Georgia 30120 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Cartersville, GA (20 miles from Rome, GA)
  • 90+ days ago
  • Cartersville, GA (20 miles from Rome, GA)
  • 90+ days ago

Store 2723675: 5646 Hwy 20 SE, Cartersville, Georgia 30121 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

QSR Customer Service Representative

  • Rome, GA
  • 90+ days ago
  • Rome, GA
  • 90+ days ago

Store 2727075Q: 1881 Calhoun Hwy NE, Rome, Georgia 30161 Availability - Shift/Days Flexible Availability The position includes, but is not limited to, the following essential job duties,...

Demographic Data for Rome, GA

Moving to Rome, GA? Find some basic demographic data about Rome, GA below.


Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Rome, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rome, GA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rome, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »