Customer Service Jobs in Suwanee, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 89 Jobs

Customer Accounts Advisor

  • Decatur, GA (23 miles from Suwanee, GA)
  • 23 days ago
  • Decatur, GA (23 miles from Suwanee, GA)
  • 23 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Retail Customer Service

  • Norcross, GA (10 miles from Suwanee, GA)
  • 8 hours ago
  • Norcross, GA (10 miles from Suwanee, GA)
  • 8 hours ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Associate - Temporary

  • Lawrenceville, GA (9 miles from Suwanee, GA)
  • 8 hours ago
  • Lawrenceville, GA (9 miles from Suwanee, GA)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Loganville, GA (21 miles from Suwanee, GA)
  • 8 hours ago
  • Loganville, GA (21 miles from Suwanee, GA)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Braselton, GA (17 miles from Suwanee, GA)
  • 11 hours ago
  • Braselton, GA (17 miles from Suwanee, GA)
  • 11 hours ago

Responsible for using My Service Center to create, maintain and resolve Customer Service issues....

Customer Service Associate

  • Sandy Springs, GA (19 miles from Suwanee, GA)
  • 19 hours ago
  • Sandy Springs, GA (19 miles from Suwanee, GA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Duluth, GA (6 miles from Suwanee, GA)
  • 1 day ago
  • Duluth, GA (6 miles from Suwanee, GA)
  • 1 day ago

Candidate must have call center specific experience, not retail Minimum two (2) years of customer service experience or member-interacting experience required Must be able to pick up equipment in Duluth...

Customer Service Representative- Food Manufacturing

  • Tucker, GA (15 miles from Suwanee, GA)
  • 1 day ago
  • Tucker, GA (15 miles from Suwanee, GA)
  • 1 day ago

service experience including transportation planning and working with 3PL service providers Experience in food manufacturing as well as retail and foodservice distribution channels preferred Strong...

Customer Service Representative

  • Alpharetta, GA (12 miles from Suwanee, GA)
  • 1 day ago
  • Alpharetta, GA (12 miles from Suwanee, GA)
  • 1 day ago

Immediate need for a talented Customer Service Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in Alpharetta, GA (Hybrid)....

Customer Service Representative

  • Oakwood, GA (16 miles from Suwanee, GA)
  • 2 days ago
  • Oakwood, GA (16 miles from Suwanee, GA)
  • 2 days ago

Attend training and Customer Service meetings. Performs other related duties as assigned. This is an entry level position....

Customer Support Associate

  • Lawrenceville, GA (9 miles from Suwanee, GA)
  • 2 days ago
  • Lawrenceville, GA (9 miles from Suwanee, GA)
  • 2 days ago

Responsibilities: - Provide outstanding customer service by addressing inquiries, resolving complaints, and assisting with product information - Handle inbound and outbound calls in a professional and...

Customer Service Representative

  • Woodstock, GA (20 miles from Suwanee, GA)
  • 2 days ago
  • Woodstock, GA (20 miles from Suwanee, GA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Experience Associate, Mall of Georgia - Full Time

  • Buford, GA (5 miles from Suwanee, GA)
  • 3 days ago
  • Buford, GA (5 miles from Suwanee, GA)
  • 3 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Insurance Customer Service Representative

  • Duluth, GA (6 miles from Suwanee, GA)
  • 4 days ago
  • Duluth, GA (6 miles from Suwanee, GA)
  • 4 days ago

They are looking for a Customer Service rep to join their team who can work onsite in Duluth Georgia....

Customer Service Representative Hybrid (4 days remote/ 1 day on-site)

  • Alpharetta, GA (12 miles from Suwanee, GA)
  • 5 days ago
  • Alpharetta, GA (12 miles from Suwanee, GA)
  • 5 days ago

Exceptional customer service is at the heart of everything we do and drives CarMax to be industry leaders....

Demographic Data for Suwanee, GA

Moving to Suwanee, GA? Find some basic demographic data about Suwanee, GA below.


Local
National
87,115
3,528
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Suwanee, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Suwanee, GA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Suwanee, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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