Customer Service Jobs in Hawaii

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 71 Jobs

Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)

  • Lihue, HI
  • 14 days ago
  • Lihue, HI
  • 14 days ago

Position Overview Our Customer Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate....

Fair Wind Cruises- Customer Service Agent - PT

  • Kailua Kona, HI
  • 5 hours ago
  • Kailua Kona, HI
  • 5 hours ago

FAIR WIND CRUISES - Customer Service Agent - Part time Seeking a professional person with exceptional abilities in customer service....

Customer Service Representative

  • Wailuku, HI
  • 8 hours ago
  • Wailuku, HI
  • 8 hours ago

Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Maui!...

Part Time Customer Assistance Representative Enterprise - Waikiki

  • Honolulu, HI
  • 8 hours ago
  • Honolulu, HI
  • 8 hours ago

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...

Customer Service Agent - Kona - Full Time (5k Sign-On Bonus)

  • Kailua Kona, HI
  • 1 day ago
  • Kailua Kona, HI
  • 1 day ago

As a customer service agent with our Kona ‘ohana, you will: Earn $15.92 per hour with pay increases (in accordance with the collective bargaining agreement), Learn new skills when you attend our PAID...

Retail Customer Experience Associate, Southlake - Part Time

  • Kapolei, HI
  • 1 day ago
  • Kapolei, HI
  • 1 day ago

Id : REQ_564093, Title : Retail Customer Experience Associate, Southlake - Part Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...667, ExternalPostedStartDate...

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...

H-... Schofield Furniture Store-Customer Experience Associate United States - Hawaii - Hawaii Consolidated Regular Part Time Job Description Responsible for driving the customer experience through...

Lead Retail Customer Service Associate

  • Honolulu, HI
  • 3 days ago
  • Honolulu, HI
  • 3 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative - No experience required

  • Lanai City, HI
  • 5 days ago
  • Lanai City, HI
  • 5 days ago

Customer Service Representative - No experience required - Full Time Avis Budget Group - Lanai City, HI Posted on 04/07/25 (Ref: HIefk6U086) Customer Service Representative Pay rate: $17.00/hour Up...

Customer Service Representative

  • Honolulu, HI
  • 5 days ago
  • Honolulu, HI
  • 5 days ago

Customer Service Representative Location: On Site in Naples FL $18-20 Hourly Based On Experience Looking to HIRE RIGHT AWAY!!...

Customer Service Associate (HELE Kapolei Part-Time)

  • Kapolei, HI
  • 6 days ago
  • Kapolei, HI
  • 6 days ago

Date: Apr 8, 2025 Location: Kapolei (HELE Kapolei), HI, US, 96707 Job Function: Retail Requisition Number: 5259 Customer Service Associate (HELE Kapolei | Part-Time) HELE Customer Service Associate...

Customer Service Representative

  • Waipahu, HI
  • 8 days ago
  • Waipahu, HI
  • 8 days ago

As a Customer Service Representative, you are the first impression of the brand....

Id : REQ_558059, Title : Retail Customer Experience Associate, Mall at Rockingham Park - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...144,...

Customer Service Associate (HELE Maui Lani Part-Time)

  • Kahului, HI
  • 9 days ago
  • Kahului, HI
  • 9 days ago

Date: Apr 4, 2025 Location: Kahului (HELE Maui Lani), HI, US, 96732 Job Function: Retail Requisition Number: 5251 Customer Service Associate (HELE Maui Lani | Part-Time) HELE Customer Service Associate...

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hawaii offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hawaii
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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