Customer Service Jobs in Addison, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (12 miles from Addison, IL)
- 30+ days ago
- Naperville, IL (12 miles from Addison, IL)
- 30+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative
- West Chicago, IL (10 miles from Addison, IL)
- 15 days ago
- West Chicago, IL (10 miles from Addison, IL)
- 15 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - FS
- Chicago, IL (18 miles from Addison, IL)
- 9 hours ago
- Chicago, IL (18 miles from Addison, IL)
- 9 hours ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Customer Service Representative
- River Forest, IL (10 miles from Addison, IL)
- 9 hours ago
- River Forest, IL (10 miles from Addison, IL)
- 9 hours ago
Store 4706790: 7201 W North Ave, River Forest, Illinois 60305 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Highland Park, IL (20 miles from Addison, IL)
- 10 hours ago
- Highland Park, IL (20 miles from Addison, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chicago, IL (18 miles from Addison, IL)
- 12 hours ago
- Chicago, IL (18 miles from Addison, IL)
- 12 hours ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
- Midlothian, IL (24 miles from Addison, IL)
- 12 hours ago
- Midlothian, IL (24 miles from Addison, IL)
- 12 hours ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative
- Chicago, IL (18 miles from Addison, IL)
- 17 hours ago
- Chicago, IL (18 miles from Addison, IL)
- 17 hours ago
Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
Customer Service Representative
- Lombard, IL (3 miles from Addison, IL)
- 18 hours ago
- Lombard, IL (3 miles from Addison, IL)
- 18 hours ago
Customer Service Representative Lombard, IL Type: Contract-to-Hire Category: Administrative Salary: 23.00 Per Hour Reference ID: 10044645 Shortcut: HYFNvY Job Title: Customer Service Representative...
- Stone Park, IL (7 miles from Addison, IL)
- 18 hours ago
- Stone Park, IL (7 miles from Addison, IL)
- 18 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative -Weekends only
- Woodridge, IL (13 miles from Addison, IL)
- 19 hours ago
- Woodridge, IL (13 miles from Addison, IL)
- 19 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Afternoons
- Romeoville, IL (20 miles from Addison, IL)
- 19 hours ago
- Romeoville, IL (20 miles from Addison, IL)
- 19 hours ago
Store 4706749: 1285 Lakeview Dr, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Elk Grove Village, IL (5 miles from Addison, IL)
- 19 hours ago
- Elk Grove Village, IL (5 miles from Addison, IL)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Aurora, IL (16 miles from Addison, IL)
- 19 hours ago
- Aurora, IL (16 miles from Addison, IL)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-PT (Logan Square)
- Chicago, IL (18 miles from Addison, IL)
- 22 hours ago
- Chicago, IL (18 miles from Addison, IL)
- 22 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Demographic Data for Addison, IL
Moving to Addison, IL? Find some basic demographic data about Addison, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Addison, IL
Highest Education Level
Customer Services in Addison, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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