Customer Service Jobs in Aledo, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative II
- Muscatine, IA (20 miles from Aledo, IL)
- 1 day ago
- Muscatine, IA (20 miles from Aledo, IL)
- 1 day ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Pharmacy Customer Service Associate
- Milan, IL (15 miles from Aledo, IL)
- 2 days ago
- Milan, IL (15 miles from Aledo, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
70182-LP Customer Service Associate II-427
- Davenport, IA (23 miles from Aledo, IL)
- 5 days ago
- Davenport, IA (23 miles from Aledo, IL)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Rock Island, IL (20 miles from Aledo, IL)
- 7 days ago
- Rock Island, IL (20 miles from Aledo, IL)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Davenport, IA (23 miles from Aledo, IL)
- 7 days ago
- Davenport, IA (23 miles from Aledo, IL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Days and Weekend Availability
- Moline, IL (23 miles from Aledo, IL)
- 8 days ago
- Moline, IL (23 miles from Aledo, IL)
- 8 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Bilingual Customer Service Representative
- Milan, IL (15 miles from Aledo, IL)
- 10 days ago
- Milan, IL (15 miles from Aledo, IL)
- 10 days ago
Bilingual Customer Service Representative Group O is seeking a Bilingual (English/Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions...
Customer Service Representative
- Milan, IL (15 miles from Aledo, IL)
- 10 days ago
- Milan, IL (15 miles from Aledo, IL)
- 10 days ago
Customer Service Representative Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns....
Sales/Customer Service Associate
- Davenport, IA (23 miles from Aledo, IL)
- 10 days ago
- Davenport, IA (23 miles from Aledo, IL)
- 10 days ago
Qualifications for the Sales/Customer Service Associate: Experience in customer service or sales is a plus. Proficiency in Microsoft Word, Excel, and Outlook....
E-Commerce Customer Service Associate
- Davenport, IA (23 miles from Aledo, IL)
- 10 days ago
- Davenport, IA (23 miles from Aledo, IL)
- 10 days ago
E-COMMERCE CUSTOMER SERVICE ASSOCIATE Req #1081 Von Maur E-Commerce, Davenport, Iowa, United States of America Job Description Posted Friday, February 28, 2025 at 11:00 PM As an Ecommerce Customer Service...
Retail Customer Service Cashier
- Davenport, IA (23 miles from Aledo, IL)
- 17 days ago
- Davenport, IA (23 miles from Aledo, IL)
- 17 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Bilingual French And English Customer Service Representative
- Blue Grass, IA (21 miles from Aledo, IL)
- 20 days ago
- Blue Grass, IA (21 miles from Aledo, IL)
- 20 days ago
Customer Service-Inbound Calls KONE located in Moline, IL is looking for hardworking, motivated talent to join their customer service team....
Bilingual French And English Customer Service Representative
- Rock Island, IL (20 miles from Aledo, IL)
- 20 days ago
- Rock Island, IL (20 miles from Aledo, IL)
- 20 days ago
Customer Service-Inbound Calls KONE located in Moline, IL is looking for hardworking, motivated talent to join their customer service team....
Bilingual French And English Customer Service Representative
- Moline, IL (23 miles from Aledo, IL)
- 23 days ago
- Moline, IL (23 miles from Aledo, IL)
- 23 days ago
Customer Service-Inbound Calls KONE located in Moline, IL is looking for hardworking, motivated talent to join their customer service team....
Customer Service Representative Morning
- Moline, IL (23 miles from Aledo, IL)
- 30+ days ago
- Moline, IL (23 miles from Aledo, IL)
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Aledo, IL
Moving to Aledo, IL? Find some basic demographic data about Aledo, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Aledo, IL
Highest Education Level
Customer Services in Aledo, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »