Customer Service Jobs in Alton, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Ferguson, MO (16 miles from Alton, IL)
- 12 hours ago
- Ferguson, MO (16 miles from Alton, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Charles, MO (18 miles from Alton, IL)
- 21 hours ago
- Saint Charles, MO (18 miles from Alton, IL)
- 21 hours ago
Store 4701644: 1750 O Fallon Rd, St Charles, Missouri 63304 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
Store 4701621: 5215 Lucas And Hunt Rd, St Louis, Missouri 63121 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Associate Job
- Saint Louis, MO (21 miles from Alton, IL)
- 2 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Customer Service Representative, PT Weekend Evenings
- Saint Charles, MO (18 miles from Alton, IL)
- 3 days ago
- Saint Charles, MO (18 miles from Alton, IL)
- 3 days ago
Store 4701641: 1525 Caulks Hill Rd, St Charles, Missouri 63304 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Weekend Days
- Saint Charles, MO (18 miles from Alton, IL)
- 3 days ago
- Saint Charles, MO (18 miles from Alton, IL)
- 3 days ago
Store 4701641: 1525 Caulks Hill Rd, St Charles, Missouri 63304 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, PT Overnights
- Saint Charles, MO (18 miles from Alton, IL)
- 3 days ago
- Saint Charles, MO (18 miles from Alton, IL)
- 3 days ago
Store 4701641: 1525 Caulks Hill Rd, St Charles, Missouri 63304 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, PT Mid Shift
- Saint Louis, MO (21 miles from Alton, IL)
- 3 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 3 days ago
Store 4701614: 3294 Telegraph Rd, St Louis, Missouri 63125 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Pharmacy Customer Service Associate
- Bethalto, IL (4 miles from Alton, IL)
- 5 days ago
- Bethalto, IL (4 miles from Alton, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Louis, MO (21 miles from Alton, IL)
- 6 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 6 days ago
Customer Service Representative Full-time employment opportunity with a dynamic and multi-faceted resource for economic development in the St. Louis region....
Customer Service Associate - Temporary
- Hazelwood, MO (17 miles from Alton, IL)
- 7 days ago
- Hazelwood, MO (17 miles from Alton, IL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Saint Louis, MO (21 miles from Alton, IL)
- 7 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 7 days ago
ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...
Customer Service Representative - UniFirst
- Earth City, MO (20 miles from Alton, IL)
- 7 days ago
- Earth City, MO (20 miles from Alton, IL)
- 7 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Hazelwood, MO (17 miles from Alton, IL)
- 8 days ago
- Hazelwood, MO (17 miles from Alton, IL)
- 8 days ago
What You'll Need: 5+ years of progressive customer service experience, with a focus on sales support. Advanced Excel skills (pivot tables, V-lookups) and familiarity with order management systems....
Part Time - Outlet Customer Service Associate - Flexible
- Bridgeton, MO (19 miles from Alton, IL)
- 8 days ago
- Bridgeton, MO (19 miles from Alton, IL)
- 8 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Demographic Data for Alton, IL
Moving to Alton, IL? Find some basic demographic data about Alton, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Alton, IL
Highest Education Level
Customer Services in Alton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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