Customer Service Jobs in Antioch, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Old Mill Creek, IL (3 miles from Antioch, IL)
- 3 days ago
- Old Mill Creek, IL (3 miles from Antioch, IL)
- 3 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
- Old Mill Creek, IL (3 miles from Antioch, IL)
- 30+ days ago
- Old Mill Creek, IL (3 miles from Antioch, IL)
- 30+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Associate - Temporary
- Libertyville, IL (13 miles from Antioch, IL)
- 3 hours ago
- Libertyville, IL (13 miles from Antioch, IL)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mundelein, IL (13 miles from Antioch, IL)
- 5 hours ago
- Mundelein, IL (13 miles from Antioch, IL)
- 5 hours ago
The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....
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- Waukegan, IL (13 miles from Antioch, IL)
- 16 hours ago
- Waukegan, IL (13 miles from Antioch, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Overnights
- Bristol, WI (7 miles from Antioch, IL)
- 17 hours ago
- Bristol, WI (7 miles from Antioch, IL)
- 17 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Trevor, WI (6 miles from Antioch, IL)
- 17 hours ago
- Trevor, WI (6 miles from Antioch, IL)
- 17 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative, Overnights
- Lincolnshire, IL (20 miles from Antioch, IL)
- 1 day ago
- Lincolnshire, IL (20 miles from Antioch, IL)
- 1 day ago
Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Pharmacy Customer Service Associate
- Crystal Lake, IL (17 miles from Antioch, IL)
- 1 day ago
- Crystal Lake, IL (17 miles from Antioch, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Vernon Hills, IL (16 miles from Antioch, IL)
- 1 day ago
- Vernon Hills, IL (16 miles from Antioch, IL)
- 1 day ago
Job Title: Customer Service Rep Location: Vernon Hills, IL Department: Sales Support/Customer Service Reports To: Sr....
Customer Service Representative
- Racine, WI (23 miles from Antioch, IL)
- 1 day ago
- Racine, WI (23 miles from Antioch, IL)
- 1 day ago
Prior customer service experience is required. Must be a citizen of the United States....
Customer Service Representative
- Racine, WI (23 miles from Antioch, IL)
- 1 day ago
- Racine, WI (23 miles from Antioch, IL)
- 1 day ago
What You Will Contribute: The Customer Service Representative is the first of two levels in the Customer Care department....
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 1 day ago
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 1 day ago
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 1 day ago
Veterinary Client Service Representative- Thrive Pet Healthcare Specialists Hoffman Estates, Illinois Full-time At Thrive Pet Healthcare Specialists, we provide emergency, specialty, and critical...
Customer Service Representative - Water Quality
- Deerfield, IL (21 miles from Antioch, IL)
- 2 days ago
- Deerfield, IL (21 miles from Antioch, IL)
- 2 days ago
Qualifications What You Bring to the Table: High school diploma or equivalent At least 2 years of experience in a fast-paced contact center or customer service environment Minimum of 6 months experience...
Remote WorkDemographic Data for Antioch, IL
Moving to Antioch, IL? Find some basic demographic data about Antioch, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Antioch, IL
Highest Education Level
Customer Services in Antioch, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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