Customer Service Jobs in Antioch, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Sturtevant - Sales and Customer Service Representative
- Sturtevant, WI (18 miles from Antioch, IL)
- 4 hours ago
- Sturtevant, WI (18 miles from Antioch, IL)
- 4 hours ago
At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....
Customer Service Representative
- Mundelein, IL (13 miles from Antioch, IL)
- 1 day ago
- Mundelein, IL (13 miles from Antioch, IL)
- 1 day ago
Store 4706747: 2250 W Rte 83, Mundelein, Illinois 60060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Weekends
- Buffalo Grove, IL (20 miles from Antioch, IL)
- 1 day ago
- Buffalo Grove, IL (20 miles from Antioch, IL)
- 1 day ago
Store 4706734: 50 W Lake Cook Rd, Buffalo Grove, Illinois 60089 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Waukegan, IL (13 miles from Antioch, IL)
- 1 day ago
- Waukegan, IL (13 miles from Antioch, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
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- Gurnee, IL (8 miles from Antioch, IL)
- 1 day ago
- Gurnee, IL (8 miles from Antioch, IL)
- 1 day ago
The Customer Service Associate is critical in ensuring we meet that goal....
- Hainesville, IL (8 miles from Antioch, IL)
- 2 days ago
- Hainesville, IL (8 miles from Antioch, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Waukegan, IL (13 miles from Antioch, IL)
- 2 days ago
- Waukegan, IL (13 miles from Antioch, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Fox River Grove, IL (19 miles from Antioch, IL)
- 2 days ago
- Fox River Grove, IL (19 miles from Antioch, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Vlg of Lakewd, IL (19 miles from Antioch, IL)
- 4 days ago
- Vlg of Lakewd, IL (19 miles from Antioch, IL)
- 4 days ago
Ability to interface cooperatively with the customer service team and all related departments....
Customer Service Representative
- Barrington, IL (20 miles from Antioch, IL)
- 5 days ago
- Barrington, IL (20 miles from Antioch, IL)
- 5 days ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
Customer Service Representative
- Libertyville, IL (13 miles from Antioch, IL)
- 6 days ago
- Libertyville, IL (13 miles from Antioch, IL)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Vernon Hills, IL (16 miles from Antioch, IL)
- 6 days ago
- Vernon Hills, IL (16 miles from Antioch, IL)
- 6 days ago
The role is part of our internal customer service network, which has expanded due to increased volume....
- Lake Zurich, IL (17 miles from Antioch, IL)
- 7 days ago
- Lake Zurich, IL (17 miles from Antioch, IL)
- 7 days ago
Sr Claim Examiner- WC Location: Lake Zurich, IL 60047 Shift: 1 st Responsibilities: Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy...
Customer Service Representative
- Waukegan, IL (13 miles from Antioch, IL)
- 7 days ago
- Waukegan, IL (13 miles from Antioch, IL)
- 7 days ago
service to our customers....
Customer Service Representative (Hybrid)
- McHenry, IL (12 miles from Antioch, IL)
- 9 days ago
- McHenry, IL (12 miles from Antioch, IL)
- 9 days ago
Use system reports and inquiries to drive activities that ensure superior customer service....
Demographic Data for Antioch, IL
Moving to Antioch, IL? Find some basic demographic data about Antioch, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Antioch, IL
Highest Education Level
Customer Services in Antioch, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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