Customer Service Jobs in Antioch, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Sales/Customer Service Representative
- Buffalo Grove, IL (20 miles from Antioch, IL)
- 9 hours ago
- Buffalo Grove, IL (20 miles from Antioch, IL)
- 9 hours ago
We are looking for a Sales/Customer Service Associate to become part of our team! Your responsibilities will include handling incoming calls and routing them to the correct personnel....
Customer Service Representative, Mornings
- Mundelein, IL (13 miles from Antioch, IL)
- 9 hours ago
- Mundelein, IL (13 miles from Antioch, IL)
- 9 hours ago
Store 4706747: 2250 W Rte 83, Mundelein, Illinois 60060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Bilingual
- Pell Lake, WI (15 miles from Antioch, IL)
- 10 hours ago
- Pell Lake, WI (15 miles from Antioch, IL)
- 10 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Rochester, WI (21 miles from Antioch, IL)
- 10 hours ago
- Rochester, WI (21 miles from Antioch, IL)
- 10 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Sturtevant, WI (18 miles from Antioch, IL)
- 10 hours ago
- Sturtevant, WI (18 miles from Antioch, IL)
- 10 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
- Highland Park, IL (22 miles from Antioch, IL)
- 12 hours ago
- Highland Park, IL (22 miles from Antioch, IL)
- 12 hours ago
Working through difficult situations with internal and external customers while maintaining a high level of customer service....
Temporary Customer Service Representative
- Libertyville, IL (13 miles from Antioch, IL)
- 17 hours ago
- Libertyville, IL (13 miles from Antioch, IL)
- 17 hours ago
Customer Service Representative (Temporary/Contract) Our client in Libertyville is seeking a temporary Customer Service Representative/Order Processor for a 2-4 week contract (could be extended) who...
Customer Service Representative - Part-Time
- Lincolnshire, IL (20 miles from Antioch, IL)
- 17 hours ago
- Lincolnshire, IL (20 miles from Antioch, IL)
- 17 hours ago
Essential Functions/Responsibilities Follows Agile established guidelines regarding customer service and delivers excellent customer service in accordance with Valley's and Agile's mission statements...
- Hainesville, IL (8 miles from Antioch, IL)
- 19 hours ago
- Hainesville, IL (8 miles from Antioch, IL)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Barrington, IL (20 miles from Antioch, IL)
- 1 day ago
- Barrington, IL (20 miles from Antioch, IL)
- 1 day ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
Customer Service Representative / Receptionist
- Deerfield, IL (21 miles from Antioch, IL)
- 1 day ago
- Deerfield, IL (21 miles from Antioch, IL)
- 1 day ago
Customer service skills (written and verbal). Will act as a floater to cover front desk duties during breaks/lunches....
Customer Service Representative
- Grayslake, IL (8 miles from Antioch, IL)
- 1 day ago
- Grayslake, IL (8 miles from Antioch, IL)
- 1 day ago
Store 4706883: 917 E Belvidere Rd, Grayslake, Illinois 60030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Buffalo Grove, IL (20 miles from Antioch, IL)
- 1 day ago
- Buffalo Grove, IL (20 miles from Antioch, IL)
- 1 day ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative (RSS) - Suburban Office
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 1 day ago
- Hoffman Estates, IL (20 miles from Antioch, IL)
- 1 day ago
/B.S.) in business or related field preferred, or equivalent combination of education and experience. 2-3 years customer service experience in a service industry setting....
Customer Service Representative
- McHenry, IL (12 miles from Antioch, IL)
- 2 days ago
- McHenry, IL (12 miles from Antioch, IL)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Antioch, IL
Moving to Antioch, IL? Find some basic demographic data about Antioch, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Antioch, IL
Highest Education Level
Customer Services in Antioch, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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