Customer Service Jobs in Aurora, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (6 miles from Aurora, IL)
- 30+ days ago
- Naperville, IL (6 miles from Aurora, IL)
- 30+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative
- West Chicago, IL (7 miles from Aurora, IL)
- 15 days ago
- West Chicago, IL (7 miles from Aurora, IL)
- 15 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - Roselle, IL
- Roselle, IL (15 miles from Aurora, IL)
- 4 hours ago
- Roselle, IL (15 miles from Aurora, IL)
- 4 hours ago
Essential Functions: Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines....
Customer Care Representative 1
- Naperville, IL (6 miles from Aurora, IL)
- 4 hours ago
- Naperville, IL (6 miles from Aurora, IL)
- 4 hours ago
service and field employee, and customers about available bill payment assistance resources. * Participate in public and company planned events, including customer-facing events, that help connect...
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Customer Service Representative - Patient Registration
- Aurora, IL
- 6 hours ago
- Aurora, IL
- 6 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Associate - Temporary
- Geneva, IL (7 miles from Aurora, IL)
- 6 hours ago
- Geneva, IL (7 miles from Aurora, IL)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Service Representative - Oakbrook Center
- Oak Brook, IL (17 miles from Aurora, IL)
- 8 hours ago
- Oak Brook, IL (17 miles from Aurora, IL)
- 8 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Yorkville, IL (15 miles from Aurora, IL)
- 21 hours ago
- Yorkville, IL (15 miles from Aurora, IL)
- 21 hours ago
Store 4706712: 1421 N Bridge St, Yorkville, Illinois 60560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Lombard, IL (14 miles from Aurora, IL)
- 1 day ago
- Lombard, IL (14 miles from Aurora, IL)
- 1 day ago
Customer Service Representative Lombard, IL Type: Contract-to-Hire Category: Administrative Salary: 23.00 Per Hour Reference ID: 10044645 Shortcut: HYFNvY Job Title: Customer Service Representative...
- Stone Park, IL (21 miles from Aurora, IL)
- 1 day ago
- Stone Park, IL (21 miles from Aurora, IL)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative -Weekends only
- Woodridge, IL (11 miles from Aurora, IL)
- 1 day ago
- Woodridge, IL (11 miles from Aurora, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Afternoons
- Romeoville, IL (13 miles from Aurora, IL)
- 1 day ago
- Romeoville, IL (13 miles from Aurora, IL)
- 1 day ago
Store 4706749: 1285 Lakeview Dr, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Elk Grove Village, IL (20 miles from Aurora, IL)
- 1 day ago
- Elk Grove Village, IL (20 miles from Aurora, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 4706827: 1127 N Eola Rd, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Aurora, IL
Highest Education Level
Customer Services in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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