Customer Service Jobs in Aurora, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Naperville, IL (6 miles from Aurora, IL)
- 60+ days ago
- Naperville, IL (6 miles from Aurora, IL)
- 60+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative - PT
- Forest View, IL (24 miles from Aurora, IL)
- 4 days ago
- Forest View, IL (24 miles from Aurora, IL)
- 4 days ago
service....
- Streamwood, IL (16 miles from Aurora, IL)
- 5 hours ago
- Streamwood, IL (16 miles from Aurora, IL)
- 5 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Insurance Customer Service Representative - Wheaton, IL
- Wheaton, IL (8 miles from Aurora, IL)
- 6 hours ago
- Wheaton, IL (8 miles from Aurora, IL)
- 6 hours ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
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Customer Service Representative
- Streamwood, IL (16 miles from Aurora, IL)
- 6 hours ago
- Streamwood, IL (16 miles from Aurora, IL)
- 6 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, PT 1st Shift
- Lombard, IL (14 miles from Aurora, IL)
- 6 hours ago
- Lombard, IL (14 miles from Aurora, IL)
- 6 hours ago
Store 4706731: 600 W North Ave, Lombard, Illinois 60148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Darien, IL (14 miles from Aurora, IL)
- 6 hours ago
- Darien, IL (14 miles from Aurora, IL)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lemont, IL (16 miles from Aurora, IL)
- 19 hours ago
- Lemont, IL (16 miles from Aurora, IL)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- West Dundee, IL (22 miles from Aurora, IL)
- 19 hours ago
- West Dundee, IL (22 miles from Aurora, IL)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Insurance Customer Service Representative
- Elk Grove Village, IL (20 miles from Aurora, IL)
- 1 day ago
- Elk Grove Village, IL (20 miles from Aurora, IL)
- 1 day ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative - Commercial Lines
- Elgin, IL (15 miles from Aurora, IL)
- 1 day ago
- Elgin, IL (15 miles from Aurora, IL)
- 1 day ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative, 3rd Shift
- Lockport, IL (15 miles from Aurora, IL)
- 2 days ago
- Lockport, IL (15 miles from Aurora, IL)
- 2 days ago
Store 4706832: 16647 W 159th St, Lockport, Illinois 60441 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Supervisor
- Bolingbrook, IL (11 miles from Aurora, IL)
- 2 days ago
- Bolingbrook, IL (11 miles from Aurora, IL)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative, 2nd Shift
- Bridgeview, IL (23 miles from Aurora, IL)
- 2 days ago
- Bridgeview, IL (23 miles from Aurora, IL)
- 2 days ago
Store 4706799: 7060 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Bridgeview, IL (23 miles from Aurora, IL)
- 3 days ago
- Bridgeview, IL (23 miles from Aurora, IL)
- 3 days ago
Store 4706764: 8700 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Aurora, IL
Highest Education Level
Customer Services in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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