Customer Service Jobs in Berwyn, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 182 Jobs

Customer Service Representative

  • Melrose Park, IL (6 miles from Berwyn, IL)
  • moments ago
  • Melrose Park, IL (6 miles from Berwyn, IL)
  • moments ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Northlake, IL (8 miles from Berwyn, IL)
  • 2 hours ago
  • Northlake, IL (8 miles from Berwyn, IL)
  • 2 hours ago

to CDE service issues when raised during the sales call, receiving and transferring external Customer Service calls, and providing order delivery feedback when requested.Coordinate sales service with...

Remote Work

Customer Support Associate

  • Chicago, IL (8 miles from Berwyn, IL)
  • 2 hours ago
  • Chicago, IL (8 miles from Berwyn, IL)
  • 2 hours ago

service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...

Client Service Representative, National Accounts

  • Schaumburg, IL (20 miles from Berwyn, IL)
  • 3 hours ago
  • Schaumburg, IL (20 miles from Berwyn, IL)
  • 3 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Agent

  • Chicago, IL (8 miles from Berwyn, IL)
  • 7 hours ago
  • Chicago, IL (8 miles from Berwyn, IL)
  • 7 hours ago

Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....

Customer Service Representative - Patient Registration

  • Schaumburg, IL (20 miles from Berwyn, IL)
  • 14 hours ago
  • Schaumburg, IL (20 miles from Berwyn, IL)
  • 14 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Hammond, IN (19 miles from Berwyn, IL)
  • 15 hours ago
  • Hammond, IN (19 miles from Berwyn, IL)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Warrenville, IL (21 miles from Berwyn, IL)
  • 15 hours ago
  • Warrenville, IL (21 miles from Berwyn, IL)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Glenview, IL (17 miles from Berwyn, IL)
  • 15 hours ago
  • Glenview, IL (17 miles from Berwyn, IL)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Aurora, IL (24 miles from Berwyn, IL)
  • 1 day ago
  • Aurora, IL (24 miles from Berwyn, IL)
  • 1 day ago

Are you ready to take your customer service skills to the next level? Staffmark is hiring a Customer Service Representative for a well-established facility in Aurora, IL....

Customer Service Representative

  • Franklin Park, IL (8 miles from Berwyn, IL)
  • 1 day ago
  • Franklin Park, IL (8 miles from Berwyn, IL)
  • 1 day ago

Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....

Lead Dispensary Associate

  • Rolling Meadows, IL (21 miles from Berwyn, IL)
  • 1 day ago
  • Rolling Meadows, IL (21 miles from Berwyn, IL)
  • 1 day ago

service and trains employees on how to ensure the best possible customer experience Manages the point-of-sale counter to ensure proper dispensing of product and proper cash handling procedures are...

Retail Customer Service Associate

  • Chicago, IL (8 miles from Berwyn, IL)
  • 1 day ago
  • Chicago, IL (8 miles from Berwyn, IL)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - Surgical Services (Operating Room) University of Illinois - Chicago

  • Chicago, IL (8 miles from Berwyn, IL)
  • 1 day ago
  • Chicago, IL (8 miles from Berwyn, IL)
  • 1 day ago

Customer Service Representative - Surgical Services (Operating Room) Customer Service Representative - Surgical Services (Operating Room) Hiring Department : Surgical Services Location : Chicago, IL...

Customer Service Representative-Health Plan OTC

  • Northfield, IL (19 miles from Berwyn, IL)
  • 1 day ago
  • Northfield, IL (19 miles from Berwyn, IL)
  • 1 day ago

Work Experience: At least 1 year of experience working in customer service OR 1 year of Medline Customer Service Rep I experience....

Demographic Data for Berwyn, IL

Moving to Berwyn, IL? Find some basic demographic data about Berwyn, IL below.


Local
National
64,706
949
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Berwyn, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Berwyn, IL offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Berwyn, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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