Customer Service Jobs in Bethalto, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 71 Jobs

Customer Service Representative, Days

  • Saint Charles, MO (21 miles from Bethalto, IL)
  • 14 hours ago
  • Saint Charles, MO (21 miles from Bethalto, IL)
  • 14 hours ago

Store 4701645: 3700 Elm St, St Charles, Missouri 63301 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Evenings

  • Saint Charles, MO (21 miles from Bethalto, IL)
  • 14 hours ago
  • Saint Charles, MO (21 miles from Bethalto, IL)
  • 14 hours ago

Store 4701645: 3700 Elm St, St Charles, Missouri 63301 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Pharmacy Customer Service Associate

  • Clayton, MO (24 miles from Bethalto, IL)
  • 14 hours ago
  • Clayton, MO (24 miles from Bethalto, IL)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Louis, MO (22 miles from Bethalto, IL)
  • 17 hours ago
  • Saint Louis, MO (22 miles from Bethalto, IL)
  • 17 hours ago

Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....

Customer Service Representative, Kitchen

  • Highland, IL (24 miles from Bethalto, IL)
  • 1 day ago
  • Highland, IL (24 miles from Bethalto, IL)
  • 1 day ago

Store 4701352: 12587 State Route 143, Highland, Illinois 62249 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • Edwardsville, IL (7 miles from Bethalto, IL)
  • 1 day ago
  • Edwardsville, IL (7 miles from Bethalto, IL)
  • 1 day ago

Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - LAB

  • Saint Louis, MO (22 miles from Bethalto, IL)
  • 1 day ago
  • Saint Louis, MO (22 miles from Bethalto, IL)
  • 1 day ago

Additional Information About the Role Are you a customer service oriented lab technician looking for a career as a MT/MLS I (Non-Reg)?...

STL Airport- FT Customer Service Agent

  • Lambert Arprt, MO (20 miles from Bethalto, IL)
  • 1 day ago
  • Lambert Arprt, MO (20 miles from Bethalto, IL)
  • 1 day ago

JOB TITLE: Airport Customer Service Agent - customer service & ramp STL airport DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Customer...

Customer Service Representative, PT Evenings

  • Edwardsville, IL (7 miles from Bethalto, IL)
  • 1 day ago
  • Edwardsville, IL (7 miles from Bethalto, IL)
  • 1 day ago

Store 4701360: 1089 S State Route 157, Edwardsville, Illinois 62025 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, PT Overnights

  • Highland, IL (24 miles from Bethalto, IL)
  • 1 day ago
  • Highland, IL (24 miles from Bethalto, IL)
  • 1 day ago

Store 4701352: 12587 State Route 143, Highland, Illinois 62249 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative - Sauget (Cahokia), IL

  • Sauget, IL (21 miles from Bethalto, IL)
  • 1 day ago
  • Sauget, IL (21 miles from Bethalto, IL)
  • 1 day ago

Prior experience in customer service, transportation, river terminal, warehousing, ferrous alloys preferred, May be required to work overtime and weekends....

Customer Service Representative

  • Madison, IL (18 miles from Bethalto, IL)
  • 2 days ago
  • Madison, IL (18 miles from Bethalto, IL)
  • 2 days ago

Store 4701462: 608 McCambridge Ave, Madison, Illinois 62060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, FT Overnights

  • Saint Louis, MO (22 miles from Bethalto, IL)
  • 2 days ago
  • Saint Louis, MO (22 miles from Bethalto, IL)
  • 2 days ago

Store 4701657: 13655 Manchester Rd, St Louis, Missouri 63131 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Florissant, MO (18 miles from Bethalto, IL)
  • 2 days ago
  • Florissant, MO (18 miles from Bethalto, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Louis, MO (22 miles from Bethalto, IL)
  • 2 days ago
  • Saint Louis, MO (22 miles from Bethalto, IL)
  • 2 days ago

Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, Missouri....

Demographic Data for Bethalto, IL

Moving to Bethalto, IL? Find some basic demographic data about Bethalto, IL below.

Local
National
10,847
143
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Bethalto, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bethalto, IL offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bethalto, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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