Customer Service Jobs in Bloomington, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Normal, IL (5 miles from Bloomington, IL)
- 7 hours ago
- Normal, IL (5 miles from Bloomington, IL)
- 7 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2151 Shepard Rd, Normal, IL 61761...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
We have an opportunity with a fortune 500 Insurance Company in Bloomington IL. This position requires the ability to multi-task, use multiple systems, and have professionalism with Agents on...
Customer Service Representative, Open Availability
- Bloomington, IL
- 7 days ago
- Bloomington, IL
- 7 days ago
Store 4701251: 2302 W Market St, Bloomington, Illinois 61705 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Morton, IL (24 miles from Bloomington, IL)
- 8 days ago
- Morton, IL (24 miles from Bloomington, IL)
- 8 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Store 4701210: 1210 W Market St, Bloomington, Illinois 61701 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
We have an opportunity with a fortune 500 Insurance Company in Bloomington IL. This position requires the ability to multi-task, use multiple systems, and have professionalism with Agents on...
Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our...
Store 4701421: 1206 N Towanda Barnes Rd, Bloomington, Illinois 61704 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Le Roy, IL (14 miles from Bloomington, IL)
- 21 days ago
- Le Roy, IL (14 miles from Bloomington, IL)
- 21 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative, Full or Part Time
- Bloomington, IL
- 30+ days ago
- Bloomington, IL
- 30+ days ago
Store 4700129: 1903 W Market St, Bloomington, Illinois 61701 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Rainstorm Car Wash Customer Service Representative
- Bloomington, IL
- 90+ days ago
- Bloomington, IL
- 90+ days ago
EXPERIENCE: Customer service and some sales experience preferred....
Demographic Data for Bloomington, IL
Moving to Bloomington, IL? Find some basic demographic data about Bloomington, IL below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Bloomington, IL
Highest Education Level
Customer Services in Bloomington, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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