Customer Service Jobs in Bolingbrook, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Inside Sales Team Manager
- Naperville, IL (5 miles from Bolingbrook, IL)
- 20 days ago
- Naperville, IL (5 miles from Bolingbrook, IL)
- 20 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service Associate Job Aurora, IL
- Aurora, IL (11 miles from Bolingbrook, IL)
- 2 hours ago
- Aurora, IL (11 miles from Bolingbrook, IL)
- 2 hours ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Representative, 2nd Shift
- Lombard, IL (12 miles from Bolingbrook, IL)
- 2 hours ago
- Lombard, IL (12 miles from Bolingbrook, IL)
- 2 hours ago
This is a full-time customer service position at Roto-Rooters Chicago area Call Center. We are a 24-hour service provider, so our call center stays busy overnight....
Will Call Customer Service Representative (CRL) - WILLC007131
- Elgin, IL (23 miles from Bolingbrook, IL)
- 7 hours ago
- Elgin, IL (23 miles from Bolingbrook, IL)
- 7 hours ago
The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Customer Service Representative, PT Overnights
- Aurora, IL (11 miles from Bolingbrook, IL)
- 9 hours ago
- Aurora, IL (11 miles from Bolingbrook, IL)
- 9 hours ago
Store 4706708: 65 S Route 59, Aurora, Illinois 60504 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Joliet, IL (13 miles from Bolingbrook, IL)
- 9 hours ago
- Joliet, IL (13 miles from Bolingbrook, IL)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Naperville, IL (5 miles from Bolingbrook, IL)
- 12 hours ago
- Naperville, IL (5 miles from Bolingbrook, IL)
- 12 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Calumet Park, IL (21 miles from Bolingbrook, IL)
- 1 day ago
- Calumet Park, IL (21 miles from Bolingbrook, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Downers Grove, IL (8 miles from Bolingbrook, IL)
- 1 day ago
- Downers Grove, IL (8 miles from Bolingbrook, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnights
- Oak Brook, IL (10 miles from Bolingbrook, IL)
- 1 day ago
- Oak Brook, IL (10 miles from Bolingbrook, IL)
- 1 day ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Technical Customer Service Representative
- Burr Ridge, IL (7 miles from Bolingbrook, IL)
- 1 day ago
- Burr Ridge, IL (7 miles from Bolingbrook, IL)
- 1 day ago
Were looking for a driven and detail-oriented Technical Customer Service Representative to join our team....
Customer Service Representative (temp) - 1398341-4658
- Schaumburg, IL (23 miles from Bolingbrook, IL)
- 1 day ago
- Schaumburg, IL (23 miles from Bolingbrook, IL)
- 1 day ago
**What We Need From You:**- **Experience:** At least 2 years in a customer service role within a fast-paced and dynamic organization.- **Skills:** Exceptional communication skills, both verbal and written...
Customer Service Representative, PT - Open Availability
- Batavia, IL (16 miles from Bolingbrook, IL)
- 1 day ago
- Batavia, IL (16 miles from Bolingbrook, IL)
- 1 day ago
Store 4706723: 164 S Randall Rd, Batavia, Illinois 60510 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT
- Aurora, IL (11 miles from Bolingbrook, IL)
- 1 day ago
- Aurora, IL (11 miles from Bolingbrook, IL)
- 1 day ago
Store 4706762: 2946 E New York St, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Bolingbrook, IL
Moving to Bolingbrook, IL? Find some basic demographic data about Bolingbrook, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Bolingbrook, IL
Highest Education Level
Customer Services in Bolingbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »