Customer Service Jobs in Bradley, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Service Representative, Afternoon

  • Kankakee, IL (3 miles from Bradley, IL)
  • 17 hours ago
  • Kankakee, IL (3 miles from Bradley, IL)
  • 17 hours ago

Store 4701388: 581 S Indiana Ave, Kankakee, Illinois 60901 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Matteson, IL (24 miles from Bradley, IL)
  • 17 hours ago
  • Matteson, IL (24 miles from Bradley, IL)
  • 17 hours ago

Store 4706767: 4755 Vollmer, Matteson, Illinois 60443 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Afternoons

  • Bourbonnais, IL (2 miles from Bradley, IL)
  • 19 hours ago
  • Bourbonnais, IL (2 miles from Bradley, IL)
  • 19 hours ago

Store 4700171: 1090 Main Street NW, Bourbonnais, Illinois 60914 Availability - Shift/Days Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...

Retail Customer Service Cashier

  • Wilmington, IL (15 miles from Bradley, IL)
  • 1 day ago
  • Wilmington, IL (15 miles from Bradley, IL)
  • 1 day ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Kankakee, IL (3 miles from Bradley, IL)
  • 2 days ago
  • Kankakee, IL (3 miles from Bradley, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dominos Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18

  • Monee, IL (18 miles from Bradley, IL)
  • 5 days ago
  • Monee, IL (18 miles from Bradley, IL)
  • 5 days ago

Customer Service Representative:Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people...

Customer Service Representative, Overnights

  • Monee, IL (18 miles from Bradley, IL)
  • 5 days ago
  • Monee, IL (18 miles from Bradley, IL)
  • 5 days ago

Store 4706792: 25515 S Lagrange Rd, Monee, Illinois 60449 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Agent I

  • Frankfort, IL (22 miles from Bradley, IL)
  • 6 days ago
  • Frankfort, IL (22 miles from Bradley, IL)
  • 6 days ago

Customer Service Agent I Frankfort, IL 1st shift, M-F Position Overview The Customer Service Specialist I reports to the NA Customer Service Supervisor and acts as the single point of contact for their...

Customer Service Representative

  • Bourbonnais, IL (2 miles from Bradley, IL)
  • 6 days ago
  • Bourbonnais, IL (2 miles from Bradley, IL)
  • 6 days ago

Store 4700172: 1711 Rt 50 North, Bourbonnais, Illinois 60914 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Kankakee, IL (3 miles from Bradley, IL)
  • 7 days ago
  • Kankakee, IL (3 miles from Bradley, IL)
  • 7 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Retail Customer Service Cashier

  • Campus, IL (24 miles from Bradley, IL)
  • 10 days ago
  • Campus, IL (24 miles from Bradley, IL)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Braidwood, IL (19 miles from Bradley, IL)
  • 10 days ago
  • Braidwood, IL (19 miles from Bradley, IL)
  • 10 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Richton Park, IL (23 miles from Bradley, IL)
  • 21 days ago
  • Richton Park, IL (23 miles from Bradley, IL)
  • 21 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative I

  • Herscher, IL (13 miles from Bradley, IL)
  • 30+ days ago
  • Herscher, IL (13 miles from Bradley, IL)
  • 30+ days ago

at Foresight Financial Group in Herscher, Illinois, United States Job Description Position Summary: The Customer Service Representative at State Bank of Herscher is responsible for ensuring customer...

Customer Service Representative

  • Frankfort, IL (22 miles from Bradley, IL)
  • 30+ days ago
  • Frankfort, IL (22 miles from Bradley, IL)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Bradley, IL

Moving to Bradley, IL? Find some basic demographic data about Bradley, IL below.


Local
National
10,128
265
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Bradley, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bradley, IL offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bradley, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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