Customer Service Jobs in Brimfield, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Customer Service Representative, PT Overnights

East Peoria, IL (17 miles from Brimfield, IL)
11 hours ago

East Peoria, IL (17 miles from Brimfield, IL)
11 hours ago

Store 4700125: 301 N Main, East Peoria, Illinois 61611 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Rainstorm Car Wash Customer Service Representative

Peoria, IL (16 miles from Brimfield, IL)
11 hours ago

Peoria, IL (16 miles from Brimfield, IL)
11 hours ago

EXPERIENCE: Customer service and some sales experience preferred....

Customer Service Representative, PT Open Availability

Peoria, IL (16 miles from Brimfield, IL)
2 days ago

Peoria, IL (16 miles from Brimfield, IL)
2 days ago

Store 4700123: 2427 W Northland Ave, Peoria, Illinois 61614 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

Pekin, IL (22 miles from Brimfield, IL)
5 days ago

Pekin, IL (22 miles from Brimfield, IL)
5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Peoria, IL (16 miles from Brimfield, IL)
5 days ago

Peoria, IL (16 miles from Brimfield, IL)
5 days ago

Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers?...

Customer Service Representative, PT Evenings

Chillicothe, IL (18 miles from Brimfield, IL)
6 days ago

Chillicothe, IL (18 miles from Brimfield, IL)
6 days ago

Store 4701229: 509 N 4th St, Chillicothe, Illinois 61523 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Days

Chillicothe, IL (18 miles from Brimfield, IL)
6 days ago

Chillicothe, IL (18 miles from Brimfield, IL)
6 days ago

Store 4701229: 509 N 4th St, Chillicothe, Illinois 61523 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Beef Monitoring Customer Success Representative (Upper Midwest)

Peoria, IL (16 miles from Brimfield, IL)
9 days ago

Peoria, IL (16 miles from Brimfield, IL)
9 days ago

Welfare, Beef Cattle Management, Business, Case Study Research, Clinical Experience, Conflicts of Interests, Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer...

Pharmacy Customer Service Associate

Washington, IL (23 miles from Brimfield, IL)
15 days ago

Washington, IL (23 miles from Brimfield, IL)
15 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

Peoria, IL (16 miles from Brimfield, IL)
16 days ago

Peoria, IL (16 miles from Brimfield, IL)
16 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 W Willow Knolls Dr, Peoria,...

Remote Customer Service Representative

Peoria, IL (16 miles from Brimfield, IL)
24 days ago

Peoria, IL (16 miles from Brimfield, IL)
24 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative, PT 3rd Shift

Bartonville, IL (16 miles from Brimfield, IL)
28 days ago

Bartonville, IL (16 miles from Brimfield, IL)
28 days ago

Store 4701206: 1007 W Garfield Ave, Bartonville, Illinois 61607 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative RiverPlex

Peoria, IL (16 miles from Brimfield, IL)
29 days ago

Peoria, IL (16 miles from Brimfield, IL)
29 days ago

Experience : Strong customer service skills/experience required. Knowledge and Ability : Ability to perform basic computer functions....

Retail Customer Service Cashier

Knoxville, IL (21 miles from Brimfield, IL)
30+ days ago

Knoxville, IL (21 miles from Brimfield, IL)
30+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - R24524-4599

Peoria, IL (16 miles from Brimfield, IL)
30+ days ago

Peoria, IL (16 miles from Brimfield, IL)
30+ days ago

Assist outside salesrepresentative with appointment setting, customer tracking andquotations.Key Responsibilities:Provide excellent customer service and professionalism to all customersvia in person...

View all 23 jobs

Demographic Data for Brimfield, IL

Moving to Brimfield, IL? Find some basic demographic data about Brimfield, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Brimfield, IL

Local

National

Total Population

3,293

Number of Businesses

City Size

Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Fundamentals of Customer Centricity

De-code the practice of a customer-centric approach to achieve service excellence, sustainable customer delight and positive advocacy. Customer-centricity is an approach to doing business that...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Brimfield, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brimfield, IL offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Brimfield, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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