Customer Service Jobs in Burbank, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Chicago, IL (12 miles from Burbank, IL)
- 1 day ago
- Chicago, IL (12 miles from Burbank, IL)
- 1 day ago
Role Summary: The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
Customer Service Representative, PT 2nd Shift
- Wheaton, IL (19 miles from Burbank, IL)
- 7 hours ago
- Wheaton, IL (19 miles from Burbank, IL)
- 7 hours ago
Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative II
- Melrose Park, IL (11 miles from Burbank, IL)
- 7 hours ago
- Melrose Park, IL (11 miles from Burbank, IL)
- 7 hours ago
Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....
- Glen Ellyn, IL (16 miles from Burbank, IL)
- 20 hours ago
- Glen Ellyn, IL (16 miles from Burbank, IL)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Part Time
- Glen Ellyn, IL (16 miles from Burbank, IL)
- 1 day ago
- Glen Ellyn, IL (16 miles from Burbank, IL)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative, PT 1st Shift
- Wheaton, IL (19 miles from Burbank, IL)
- 1 day ago
- Wheaton, IL (19 miles from Burbank, IL)
- 1 day ago
Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Melrose Park, IL (11 miles from Burbank, IL)
- 1 day ago
- Melrose Park, IL (11 miles from Burbank, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Chicago, IL (12 miles from Burbank, IL)
- 1 day ago
- Chicago, IL (12 miles from Burbank, IL)
- 1 day ago
service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...
Customer Service Associate - Temporary
- Warrenville, IL (23 miles from Burbank, IL)
- 1 day ago
- Warrenville, IL (23 miles from Burbank, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Glenview, IL (23 miles from Burbank, IL)
- 1 day ago
- Glenview, IL (23 miles from Burbank, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Patient Registration
- Evanston, IL (21 miles from Burbank, IL)
- 2 days ago
- Evanston, IL (21 miles from Burbank, IL)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Franklin Park, IL (14 miles from Burbank, IL)
- 2 days ago
- Franklin Park, IL (14 miles from Burbank, IL)
- 2 days ago
Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....
Retail Customer Service Associate
- Chicago, IL (12 miles from Burbank, IL)
- 2 days ago
- Chicago, IL (12 miles from Burbank, IL)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Chicago, IL (12 miles from Burbank, IL)
- 2 days ago
- Chicago, IL (12 miles from Burbank, IL)
- 2 days ago
Customer Service Representative - Surgical Services (Operating Room) Customer Service Representative - Surgical Services (Operating Room) Hiring Department : Surgical Services Location : Chicago, IL...
Customer Service Representative-Health Plan OTC
- Northfield, IL (24 miles from Burbank, IL)
- 2 days ago
- Northfield, IL (24 miles from Burbank, IL)
- 2 days ago
Work Experience: At least 1 year of experience working in customer service OR 1 year of Medline Customer Service Rep I experience....
Demographic Data for Burbank, IL
Moving to Burbank, IL? Find some basic demographic data about Burbank, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Burbank, IL
Highest Education Level
Customer Services in Burbank, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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