Customer Service Jobs in Calumet City, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Orland Park, IL (14 miles from Calumet City, IL)
- 15 hours ago
- Orland Park, IL (14 miles from Calumet City, IL)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Chicago, IL (20 miles from Calumet City, IL)
- 1 day ago
- Chicago, IL (20 miles from Calumet City, IL)
- 1 day ago
service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...
- Chicago, IL (20 miles from Calumet City, IL)
- 1 day ago
- Chicago, IL (20 miles from Calumet City, IL)
- 1 day ago
Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
Retail Customer Service Associate
- Chicago, IL (20 miles from Calumet City, IL)
- 2 days ago
- Chicago, IL (20 miles from Calumet City, IL)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Chicago, IL (20 miles from Calumet City, IL)
- 2 days ago
- Chicago, IL (20 miles from Calumet City, IL)
- 2 days ago
Customer Service Representative - Surgical Services (Operating Room) Customer Service Representative - Surgical Services (Operating Room) Hiring Department : Surgical Services Location : Chicago, IL...
Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN
- Merrillville, IN (15 miles from Calumet City, IL)
- 2 days ago
- Merrillville, IN (15 miles from Calumet City, IL)
- 2 days ago
POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....
Customer Service Representative - Surgical Services (Operating Room)
- Chicago, IL (20 miles from Calumet City, IL)
- 2 days ago
- Chicago, IL (20 miles from Calumet City, IL)
- 2 days ago
Knowledge of customer service protocols, including complaint management and customer satisfaction techniques....
Customer Service Associate - Temporary
- Crown Point, IN (19 miles from Calumet City, IL)
- 2 days ago
- Crown Point, IN (19 miles from Calumet City, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Chicago, IL (20 miles from Calumet City, IL)
- 2 days ago
- Chicago, IL (20 miles from Calumet City, IL)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (21 miles from Calumet City, IL)
- 2 days ago
- Burr Ridge, IL (21 miles from Calumet City, IL)
- 2 days ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
- Frankfort, IL (17 miles from Calumet City, IL)
- 2 days ago
- Frankfort, IL (17 miles from Calumet City, IL)
- 2 days ago
A Client Service Representative position is a key customer service position within the company....
Customer Care Representative II
- Chicago, IL (20 miles from Calumet City, IL)
- 3 days ago
- Chicago, IL (20 miles from Calumet City, IL)
- 3 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Gary, IN (10 miles from Calumet City, IL)
- 3 days ago
- Gary, IN (10 miles from Calumet City, IL)
- 3 days ago
The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...
Pharmacy Customer Service Associate
- Worth, IL (13 miles from Calumet City, IL)
- 4 days ago
- Worth, IL (13 miles from Calumet City, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnights
- Oak Brook, IL (23 miles from Calumet City, IL)
- 4 days ago
- Oak Brook, IL (23 miles from Calumet City, IL)
- 4 days ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Calumet City, IL
Moving to Calumet City, IL? Find some basic demographic data about Calumet City, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Calumet City, IL
Highest Education Level
Customer Services in Calumet City, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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