Customer Service Jobs in Cambridge, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Atkinson, IL (10 miles from Cambridge, IL)
- 5 days ago
- Atkinson, IL (10 miles from Cambridge, IL)
- 5 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Pharmacy Customer Service Associate
- Kewanee, IL (11 miles from Cambridge, IL)
- 9 days ago
- Kewanee, IL (11 miles from Cambridge, IL)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Moline, IL (20 miles from Cambridge, IL)
- 13 days ago
- Moline, IL (20 miles from Cambridge, IL)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- East Moline, IL (19 miles from Cambridge, IL)
- 24 days ago
- East Moline, IL (19 miles from Cambridge, IL)
- 24 days ago
Customer Service Associate WALGREENS - 3.4 East Moline, IL Job Details Part-time $15.00 - $17.50 an hour 4 hours ago Qualifications Customer service English Cash register Entry level Full Job Description...
Customer Service Representative, PT 1st Shift
- Rock Island, IL (24 miles from Cambridge, IL)
- 26 days ago
- Rock Island, IL (24 miles from Cambridge, IL)
- 26 days ago
Store 4701230: 4423 11th St, Rock Island, Illinois 61201 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Silvis, IL (18 miles from Cambridge, IL)
- 30+ days ago
- Silvis, IL (18 miles from Cambridge, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Customer Service Representative Days and Weekend Availability
- Moline, IL (20 miles from Cambridge, IL)
- 45+ days ago
- Moline, IL (20 miles from Cambridge, IL)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Bilingual Customer Service Representative
- Milan, IL (23 miles from Cambridge, IL)
- 45+ days ago
- Milan, IL (23 miles from Cambridge, IL)
- 45+ days ago
Bilingual Customer Service Representative Group O is seeking a Bilingual (English/Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions...
Customer Service Representative Morning
- Moline, IL (20 miles from Cambridge, IL)
- 60+ days ago
- Moline, IL (20 miles from Cambridge, IL)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Medical Customer Service Representative
- Moline, IL (20 miles from Cambridge, IL)
- 60+ days ago
- Moline, IL (20 miles from Cambridge, IL)
- 60+ days ago
WHAT WE DO: Meduit is seeking Medical Customer Service Representativesat our Moline, IL office....
Demographic Data for Cambridge, IL
Moving to Cambridge, IL? Find some basic demographic data about Cambridge, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cambridge, IL
Highest Education Level
Customer Services in Cambridge, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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