Customer Service Jobs in Carol Stream, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 184 Jobs

Sales/Customer Service Representative

  • Buffalo Grove, IL (19 miles from Carol Stream, IL)
  • 9 hours ago
  • Buffalo Grove, IL (19 miles from Carol Stream, IL)
  • 9 hours ago

We are looking for a Sales/Customer Service Associate to become part of our team! Your responsibilities will include handling incoming calls and routing them to the correct personnel....

Customer Service Associate - Temporary

  • Palos Park, IL (21 miles from Carol Stream, IL)
  • 9 hours ago
  • Palos Park, IL (21 miles from Carol Stream, IL)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Mornings

  • Mundelein, IL (24 miles from Carol Stream, IL)
  • 9 hours ago
  • Mundelein, IL (24 miles from Carol Stream, IL)
  • 9 hours ago

Store 4706747: 2250 W Rte 83, Mundelein, Illinois 60060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Chicago, IL (24 miles from Carol Stream, IL)
  • 11 hours ago
  • Chicago, IL (24 miles from Carol Stream, IL)
  • 11 hours ago

Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...

Customer Service Agent - A1409875CHI-4658

  • Chicago, IL (24 miles from Carol Stream, IL)
  • 17 hours ago
  • Chicago, IL (24 miles from Carol Stream, IL)
  • 17 hours ago

at Beacon Hill Solutions Group, LLC in Chicago, Illinois, United States Job Description Our client, a financial services company, is looking for a detail oriented and customer focused Customer Service...

Customer Service Representative - Part-Time

  • Lincolnshire, IL (21 miles from Carol Stream, IL)
  • 17 hours ago
  • Lincolnshire, IL (21 miles from Carol Stream, IL)
  • 17 hours ago

Essential Functions/Responsibilities Follows Agile established guidelines regarding customer service and delivers excellent customer service in accordance with Valley's and Agile's mission statements...

Bilingual Customer Service Representative

  • Chicago, IL (24 miles from Carol Stream, IL)
  • 21 hours ago
  • Chicago, IL (24 miles from Carol Stream, IL)
  • 21 hours ago

Clarity Partners is seeking a Bilingual Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures....

Customer Service Associate - Nights/Weekends

  • Morton Grove, IL (19 miles from Carol Stream, IL)
  • 22 hours ago
  • Morton Grove, IL (19 miles from Carol Stream, IL)
  • 22 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Dinner/Close Shift

  • Glen Ellyn, IL (5 miles from Carol Stream, IL)
  • 22 hours ago
  • Glen Ellyn, IL (5 miles from Carol Stream, IL)
  • 22 hours ago

As the name suggests, your main priority is to provide great customer service....

Bilingual Customer Service Representative

  • Chicago, IL (24 miles from Carol Stream, IL)
  • 1 day ago
  • Chicago, IL (24 miles from Carol Stream, IL)
  • 1 day ago

Apply to be a Bilingual Customer Service Representative today!...

Retail Customer Experience Associate, Old Orchard - Full Time

  • Skokie, IL (22 miles from Carol Stream, IL)
  • 1 day ago
  • Skokie, IL (22 miles from Carol Stream, IL)
  • 1 day ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Associate

  • Montgomery, IL (17 miles from Carol Stream, IL)
  • 1 day ago
  • Montgomery, IL (17 miles from Carol Stream, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Geneva, IL (10 miles from Carol Stream, IL)
  • 1 day ago
  • Geneva, IL (10 miles from Carol Stream, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Addison, IL (6 miles from Carol Stream, IL)
  • 1 day ago
  • Addison, IL (6 miles from Carol Stream, IL)
  • 1 day ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Representative

  • Barrington, IL (17 miles from Carol Stream, IL)
  • 1 day ago
  • Barrington, IL (17 miles from Carol Stream, IL)
  • 1 day ago

What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....

Demographic Data for Carol Stream, IL

Moving to Carol Stream, IL? Find some basic demographic data about Carol Stream, IL below.


Local
National
43,053
1,156
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Carol Stream, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Carol Stream, IL offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carol Stream, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »