Customer Service Jobs in Chatham, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Team Member
- Springfield, IL (10 miles from Chatham, IL)
- 12 hours ago
- Springfield, IL (10 miles from Chatham, IL)
- 12 hours ago
Store - SPRINGFIELD, IL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Customer Service Cashier
- Williamsville, IL (22 miles from Chatham, IL)
- 1 day ago
- Williamsville, IL (22 miles from Chatham, IL)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Remote
- Springfield, IL (10 miles from Chatham, IL)
- 1 day ago
- Springfield, IL (10 miles from Chatham, IL)
- 1 day ago
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote WorkCustomer Service Representative, PT Days
- Springfield, IL (10 miles from Chatham, IL)
- 4 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 4 days ago
Store 4701411: 1901 W Jefferson, Springfield, Illinois 62702 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, FT Overnights
- Springfield, IL (10 miles from Chatham, IL)
- 4 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 4 days ago
Store 4700140: 1201 Toronto Rd, Springfield, Illinois 62712 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative 2190
- Springfield, IL (10 miles from Chatham, IL)
- 7 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 7 days ago
Diploma or GED and Minimum 1 year Retail, office, bank or other customer service experience preferred or equivalent combination of education and experience....
Customer Service Representative, Evenings
- Springfield, IL (10 miles from Chatham, IL)
- 9 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 9 days ago
Store 4701422: 2700 Stevenson Dr, Springfield, Illinois 62703 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Springfield, IL (10 miles from Chatham, IL)
- 11 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT Evenings
- Springfield, IL (10 miles from Chatham, IL)
- 13 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 13 days ago
Store 4700140: 1201 Toronto Rd, Springfield, Illinois 62712 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Kitchen (Weekends)
- Taylorville, IL (24 miles from Chatham, IL)
- 13 days ago
- Taylorville, IL (24 miles from Chatham, IL)
- 13 days ago
Store 4700154: 415 W Spressor, Taylorville, Illinois 62568 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Cashier / Customer Service Associate - Taylorville
- Taylorville, IL (24 miles from Chatham, IL)
- 30+ days ago
- Taylorville, IL (24 miles from Chatham, IL)
- 30+ days ago
Position: Customer Service Associate Location: Taylorville, Illinois Mach 1 Are you a customer service rockstar? Mach 1 Stores is on the lookout for energetic individuals to join our team!...
Customer Service Representative, Overnights
- Springfield, IL (10 miles from Chatham, IL)
- 45+ days ago
- Springfield, IL (10 miles from Chatham, IL)
- 45+ days ago
Store 4700190: 2201 N Dirksen Pkwy, Springfield, Illinois 62702 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Springfield, IL (10 miles from Chatham, IL)
- 45+ days ago
- Springfield, IL (10 miles from Chatham, IL)
- 45+ days ago
Overview The Customer Service Associate performs a wide variety of customer service duties related to medical supplies, equipment, and products....
Customer Service Representative, PT Overnights
- Taylorville, IL (24 miles from Chatham, IL)
- 28 days ago
- Taylorville, IL (24 miles from Chatham, IL)
- 28 days ago
Store 4700154: 415 W Spressor, Taylorville, Illinois 62568 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Chatham, IL
Moving to Chatham, IL? Find some basic demographic data about Chatham, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Chatham, IL
Highest Education Level
Customer Services in Chatham, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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