Customer Service Jobs in Chicago, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Orthopedic Clinic University of Illinois - Chicago
- Chicago, IL
- 1 hour ago
- Chicago, IL
- 1 hour ago
Customer Service Representative - Orthopedic Clinic Customer Service Representative - Orthopedic Clinic Hiring Department : Orthopedics Location : Chicago, IL USA Requisition ID : 1031441 FTE : 1 Work...
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative - Orthopedic Clinic Hiring Department : Orthopedics Location : Chicago, IL USA Requisition ID : 1031441 FTE : 1 Work Schedule : Monday - Friday 37.5 hours weekly Shift...
Part-Time Customer Service Representative - 6W Stepdown
- Chicago, IL
- 8 hours ago
- Chicago, IL
- 8 hours ago
Position Summary The Customer Service Representative performs customer service duties on an ongoing basis in an assigned nursing unit as well as assists in providing quality patient care and services...
- Buffalo Grove, IL (23 miles from Chicago, IL)
- 8 hours ago
- Buffalo Grove, IL (23 miles from Chicago, IL)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Chicago, IL
- 17 hours ago
- Chicago, IL
- 17 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Schaumburg, IL (23 miles from Chicago, IL)
- 18 hours ago
- Schaumburg, IL (23 miles from Chicago, IL)
- 18 hours ago
The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests....
Dispensary Associate-PT (Chicago Ridge)
- Chicago Ridge, IL (14 miles from Chicago, IL)
- 20 hours ago
- Chicago Ridge, IL (14 miles from Chicago, IL)
- 20 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable Team....
Customer Service Representative
- Northbrook, IL (17 miles from Chicago, IL)
- 20 hours ago
- Northbrook, IL (17 miles from Chicago, IL)
- 20 hours ago
Excellent customer service skills (friendly, courteous and helpful) Strong team player who works productively with a wide range of people and personalities Comfortable in a fast-paced environment; able...
Sales/Customer Service Representative
- Buffalo Grove, IL (23 miles from Chicago, IL)
- 1 day ago
- Buffalo Grove, IL (23 miles from Chicago, IL)
- 1 day ago
We are looking for a Sales/Customer Service Associate to become part of our team! Your responsibilities will include handling incoming calls and routing them to the correct personnel....
Customer Service Associate - Temporary
- Palos Park, IL (19 miles from Chicago, IL)
- 1 day ago
- Palos Park, IL (19 miles from Chicago, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...
- Highland Park, IL (21 miles from Chicago, IL)
- 1 day ago
- Highland Park, IL (21 miles from Chicago, IL)
- 1 day ago
Working through difficult situations with internal and external customers while maintaining a high level of customer service....
at Beacon Hill Solutions Group, LLC in Chicago, Illinois, United States Job Description Our client, a financial services company, is looking for a detail oriented and customer focused Customer Service...
Demographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Chicago, IL
Highest Education Level
Customer Services in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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