Customer Service Jobs in Chicago, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Lincolnshire, IL (23 miles from Chicago, IL)
- 19 days ago
- Lincolnshire, IL (23 miles from Chicago, IL)
- 19 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Pharmacy Customer Service Associate
- Worth, IL (16 miles from Chicago, IL)
- 12 hours ago
- Worth, IL (16 miles from Chicago, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Calumet Park, IL (14 miles from Chicago, IL)
- 12 hours ago
- Calumet Park, IL (14 miles from Chicago, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Downers Grove, IL (20 miles from Chicago, IL)
- 12 hours ago
- Downers Grove, IL (20 miles from Chicago, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnights
- Oak Brook, IL (15 miles from Chicago, IL)
- 12 hours ago
- Oak Brook, IL (15 miles from Chicago, IL)
- 12 hours ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Technical Customer Service Representative
- Burr Ridge, IL (17 miles from Chicago, IL)
- 14 hours ago
- Burr Ridge, IL (17 miles from Chicago, IL)
- 14 hours ago
Were looking for a driven and detail-oriented Technical Customer Service Representative to join our team....
Customer Service Representative- Chicago Hiring Event
- Chicago, IL
- 20 hours ago
- Chicago, IL
- 20 hours ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Chicago Hiring Event **Open House Career Event!...
Remote Customer Service Representative - 7488_0-7338
- Chicago, IL
- 20 hours ago
- Chicago, IL
- 20 hours ago
**We give you a world of potential**The Customer Service Representative is a key role in our organizationaccountable for engaging the shareholders of our client and deliveringfirst-class customer service...
Remote WorkCustomer Service Representative (temp) - 1398341-4658
- Schaumburg, IL (23 miles from Chicago, IL)
- 20 hours ago
- Schaumburg, IL (23 miles from Chicago, IL)
- 20 hours ago
**What We Need From You:**- **Experience:** At least 2 years in a customer service role within a fast-paced and dynamic organization.- **Skills:** Exceptional communication skills, both verbal and written...
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Retail Customer Experience Associate, Old Orchard - Full Time
- Skokie, IL (9 miles from Chicago, IL)
- 1 day ago
- Skokie, IL (9 miles from Chicago, IL)
- 1 day ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Evanston, IL (10 miles from Chicago, IL)
- 1 day ago
- Evanston, IL (10 miles from Chicago, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Veterinary Client Service Representative
- Bloomingdale, IL (22 miles from Chicago, IL)
- 1 day ago
- Bloomingdale, IL (22 miles from Chicago, IL)
- 1 day ago
The ideal candidate: Previous Customer Service Experience is required Previous Veterinary Experience is a plus!...
LaSalle Network is partnering with a growing consumer lending company to find top talent for their application support team. Located in the Loop of Chicago, this is an opportunity to build a...
Demographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Chicago, IL
Highest Education Level
Customer Services in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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