Customer Service Jobs in Cicero, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 167 Jobs

Customer Service Representative - Orthopedic Clinic University of Illinois - Chicago

  • Chicago, IL (6 miles from Cicero, IL)
  • 1 hour ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 1 hour ago

Customer Service Representative - Orthopedic Clinic Customer Service Representative - Orthopedic Clinic Hiring Department : Orthopedics Location : Chicago, IL USA Requisition ID : 1031441 FTE : 1 Work...

Customer Service Representative - FS

  • Chicago, IL (6 miles from Cicero, IL)
  • 7 hours ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 7 hours ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Representative - Orthopedic Clinic

  • Chicago, IL (6 miles from Cicero, IL)
  • 8 hours ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 8 hours ago

Customer Service Representative - Orthopedic Clinic Hiring Department : Orthopedics Location : Chicago, IL USA Requisition ID : 1031441 FTE : 1 Work Schedule : Monday - Friday 37.5 hours weekly Shift...

Part-Time Customer Service Representative - 6W Stepdown

  • Chicago, IL (6 miles from Cicero, IL)
  • 8 hours ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 8 hours ago

Position Summary The Customer Service Representative performs customer service duties on an ongoing basis in an assigned nursing unit as well as assists in providing quality patient care and services...

Customer Service Associate

  • Buffalo Grove, IL (24 miles from Cicero, IL)
  • 8 hours ago
  • Buffalo Grove, IL (24 miles from Cicero, IL)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Chicago, IL (6 miles from Cicero, IL)
  • 17 hours ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 17 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative

  • Matteson, IL (23 miles from Cicero, IL)
  • 17 hours ago
  • Matteson, IL (23 miles from Cicero, IL)
  • 17 hours ago

Store 4706767: 4755 Vollmer, Matteson, Illinois 60443 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Client Service Representative

  • Schaumburg, IL (21 miles from Cicero, IL)
  • 18 hours ago
  • Schaumburg, IL (21 miles from Cicero, IL)
  • 18 hours ago

The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests....

Dispensary Associate-PT (Chicago Ridge)

  • Chicago Ridge, IL (9 miles from Cicero, IL)
  • 20 hours ago
  • Chicago Ridge, IL (9 miles from Cicero, IL)
  • 20 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Dispensary Associate-PT (River North)

  • Chicago, IL (6 miles from Cicero, IL)
  • 20 hours ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 20 hours ago

When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable Team....

Customer Service Representative

  • Northbrook, IL (19 miles from Cicero, IL)
  • 20 hours ago
  • Northbrook, IL (19 miles from Cicero, IL)
  • 20 hours ago

Excellent customer service skills (friendly, courteous and helpful) Strong team player who works productively with a wide range of people and personalities Comfortable in a fast-paced environment; able...

Sales/Customer Service Representative

  • Buffalo Grove, IL (24 miles from Cicero, IL)
  • 1 day ago
  • Buffalo Grove, IL (24 miles from Cicero, IL)
  • 1 day ago

We are looking for a Sales/Customer Service Associate to become part of our team! Your responsibilities will include handling incoming calls and routing them to the correct personnel....

Customer Service Associate - Temporary

  • Palos Park, IL (12 miles from Cicero, IL)
  • 1 day ago
  • Palos Park, IL (12 miles from Cicero, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chicago, IL (6 miles from Cicero, IL)
  • 1 day ago
  • Chicago, IL (6 miles from Cicero, IL)
  • 1 day ago

Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...

Customer Experience Associate

  • Highland Park, IL (24 miles from Cicero, IL)
  • 1 day ago
  • Highland Park, IL (24 miles from Cicero, IL)
  • 1 day ago

Working through difficult situations with internal and external customers while maintaining a high level of customer service....

Demographic Data for Cicero, IL

Moving to Cicero, IL? Find some basic demographic data about Cicero, IL below.

Local
National
85,673
996
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Cicero, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cicero, IL offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cicero, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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