Customer Service Jobs in Cicero, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Part Time
- Glen Ellyn, IL (15 miles from Cicero, IL)
- moments ago
- Glen Ellyn, IL (15 miles from Cicero, IL)
- moments ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative, PT 1st Shift
- Wheaton, IL (18 miles from Cicero, IL)
- 2 hours ago
- Wheaton, IL (18 miles from Cicero, IL)
- 2 hours ago
Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Melrose Park, IL (6 miles from Cicero, IL)
- 2 hours ago
- Melrose Park, IL (6 miles from Cicero, IL)
- 2 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Northlake, IL (8 miles from Cicero, IL)
- 4 hours ago
- Northlake, IL (8 miles from Cicero, IL)
- 4 hours ago
to CDE service issues when raised during the sales call, receiving and transferring external Customer Service calls, and providing order delivery feedback when requested.Coordinate sales service with...
Remote Work- Chicago, IL (6 miles from Cicero, IL)
- 4 hours ago
- Chicago, IL (6 miles from Cicero, IL)
- 4 hours ago
service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...
Client Service Representative, National Accounts
- Schaumburg, IL (21 miles from Cicero, IL)
- 4 hours ago
- Schaumburg, IL (21 miles from Cicero, IL)
- 4 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Chicago, IL (6 miles from Cicero, IL)
- 9 hours ago
- Chicago, IL (6 miles from Cicero, IL)
- 9 hours ago
Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
Customer Service Representative - Patient Registration
- Schaumburg, IL (21 miles from Cicero, IL)
- 16 hours ago
- Schaumburg, IL (21 miles from Cicero, IL)
- 16 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Hammond, IN (18 miles from Cicero, IL)
- 16 hours ago
- Hammond, IN (18 miles from Cicero, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Warrenville, IL (22 miles from Cicero, IL)
- 16 hours ago
- Warrenville, IL (22 miles from Cicero, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Glenview, IL (16 miles from Cicero, IL)
- 16 hours ago
- Glenview, IL (16 miles from Cicero, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Franklin Park, IL (9 miles from Cicero, IL)
- 1 day ago
- Franklin Park, IL (9 miles from Cicero, IL)
- 1 day ago
Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....
- Rolling Meadows, IL (21 miles from Cicero, IL)
- 1 day ago
- Rolling Meadows, IL (21 miles from Cicero, IL)
- 1 day ago
service and trains employees on how to ensure the best possible customer experience Manages the point-of-sale counter to ensure proper dispensing of product and proper cash handling procedures are...
Retail Customer Service Associate
- Chicago, IL (6 miles from Cicero, IL)
- 1 day ago
- Chicago, IL (6 miles from Cicero, IL)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Chicago, IL (6 miles from Cicero, IL)
- 1 day ago
- Chicago, IL (6 miles from Cicero, IL)
- 1 day ago
Customer Service Representative - Surgical Services (Operating Room) Customer Service Representative - Surgical Services (Operating Room) Hiring Department : Surgical Services Location : Chicago, IL...
Demographic Data for Cicero, IL
Moving to Cicero, IL? Find some basic demographic data about Cicero, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cicero, IL
Highest Education Level
Customer Services in Cicero, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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