Customer Service Jobs in Clinton, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Pharmacy Customer Service Associate

Decatur, IL (22 miles from Clinton, IL)
5 hours ago

Decatur, IL (22 miles from Clinton, IL)
5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

Decatur, IL (22 miles from Clinton, IL)
16 hours ago

Decatur, IL (22 miles from Clinton, IL)
16 hours ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Representative

Decatur, IL (22 miles from Clinton, IL)
1 day ago

Decatur, IL (22 miles from Clinton, IL)
1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

Bloomington, IL (23 miles from Clinton, IL)
2 days ago

Bloomington, IL (23 miles from Clinton, IL)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

HYBRID-Customer Service Agent

Bloomington, IL (23 miles from Clinton, IL)
3 days ago

Bloomington, IL (23 miles from Clinton, IL)
3 days ago

We have an opportunity with a fortune 500 Insurance Company in Bloomington IL. This position requires the ability to multi-task, use multiple systems, and have professionalism with Agents on...

Customer Service Representative, Open Availability

Bloomington, IL (23 miles from Clinton, IL)
4 days ago

Bloomington, IL (23 miles from Clinton, IL)
4 days ago

Store 4701251: 2302 W Market St, Bloomington, Illinois 61705 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Remote Customer Service Representative

Bloomington, IL (23 miles from Clinton, IL)
4 days ago

Bloomington, IL (23 miles from Clinton, IL)
4 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative, PT

Bloomington, IL (23 miles from Clinton, IL)
9 days ago

Bloomington, IL (23 miles from Clinton, IL)
9 days ago

Store 4701210: 1210 W Market St, Bloomington, Illinois 61701 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Agent

Bloomington, IL (23 miles from Clinton, IL)
10 days ago

Bloomington, IL (23 miles from Clinton, IL)
10 days ago

We have an opportunity with a fortune 500 Insurance Company in Bloomington IL. This position requires the ability to multi-task, use multiple systems, and have professionalism with Agents on...

Client Service Representative

Bloomington, IL (23 miles from Clinton, IL)
15 days ago

Bloomington, IL (23 miles from Clinton, IL)
15 days ago

Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our...

Customer Service Representative, Overnights

Bloomington, IL (23 miles from Clinton, IL)
16 days ago

Bloomington, IL (23 miles from Clinton, IL)
16 days ago

Store 4701421: 1206 N Towanda Barnes Rd, Bloomington, Illinois 61704 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

Decatur, IL (16 miles from Clinton, IL)
17 days ago

Decatur, IL (16 miles from Clinton, IL)
17 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Cashier

Decatur, IL (22 miles from Clinton, IL)
18 days ago

Decatur, IL (22 miles from Clinton, IL)
18 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative, PT Evenings

Decatur, IL (22 miles from Clinton, IL)
21 days ago

Decatur, IL (22 miles from Clinton, IL)
21 days ago

Store 4701409: 1089 W Eldorado, Decatur, Illinois 62522 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Overnights

Decatur, IL (22 miles from Clinton, IL)
21 days ago

Decatur, IL (22 miles from Clinton, IL)
21 days ago

Store 4701409: 1089 W Eldorado, Decatur, Illinois 62522 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

View all 24 jobs

Demographic Data for Clinton, IL

Moving to Clinton, IL? Find some basic demographic data about Clinton, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Clinton, IL

Local

National

Total Population

9,450

Number of Businesses

228

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

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Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Clinton, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Clinton, IL offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Clinton, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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