Customer Service Jobs in Columbia, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Saint Louis, MO (12 miles from Columbia, IL)
- 10 hours ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 10 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...
Customer Service Representative
- Saint Louis, MO (12 miles from Columbia, IL)
- 23 hours ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 23 hours ago
Customer Service Representative Location: St....
Customer Service Representative, Overnights
- Saint Louis, MO (12 miles from Columbia, IL)
- 1 day ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 1 day ago
Store 4701623: 9931 Watson Rd, St Louis, Missouri 63126 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Saint Louis, MO (12 miles from Columbia, IL)
- 2 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 2 days ago
Store 4701617: 11011 Bellefontaine Rd, St Louis, Missouri 63138 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Open Availability
- Des Peres, MO (17 miles from Columbia, IL)
- 2 days ago
- Des Peres, MO (17 miles from Columbia, IL)
- 2 days ago
Store 4701649: 12804 Manchester Rd, Des Peres, Missouri 63131 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Supervisor
- Saint Louis, MO (12 miles from Columbia, IL)
- 2 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative, PT Overnights
- Cedar Hill, MO (23 miles from Columbia, IL)
- 2 days ago
- Cedar Hill, MO (23 miles from Columbia, IL)
- 2 days ago
Store 4701602: 8401 Industrial Dr, Cedar Hill, Missouri 63016 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Open Availability
- Arnold, MO (10 miles from Columbia, IL)
- 2 days ago
- Arnold, MO (10 miles from Columbia, IL)
- 2 days ago
Store 4701636: 1980 Richardson Rd, Arnold, Missouri 63010 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Experience Associate, St Clair Square - Full Time
- Fairview Heights, IL (15 miles from Columbia, IL)
- 2 days ago
- Fairview Heights, IL (15 miles from Columbia, IL)
- 2 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Pharmacy Customer Service Associate
- East Saint Louis, IL (13 miles from Columbia, IL)
- 2 days ago
- East Saint Louis, IL (13 miles from Columbia, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Bridgeton, MO (24 miles from Columbia, IL)
- 2 days ago
- Bridgeton, MO (24 miles from Columbia, IL)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Clayton, MO (15 miles from Columbia, IL)
- 3 days ago
- Clayton, MO (15 miles from Columbia, IL)
- 3 days ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
- Swansea, IL (13 miles from Columbia, IL)
- 3 days ago
- Swansea, IL (13 miles from Columbia, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ballwin, MO (21 miles from Columbia, IL)
- 3 days ago
- Ballwin, MO (21 miles from Columbia, IL)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Part-Time
- Saint Louis, MO (12 miles from Columbia, IL)
- 4 days ago
- Saint Louis, MO (12 miles from Columbia, IL)
- 4 days ago
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....
Demographic Data for Columbia, IL
Moving to Columbia, IL? Find some basic demographic data about Columbia, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Columbia, IL
Highest Education Level
Customer Services in Columbia, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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