Customer Service Jobs in Crystal Lake, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 80 Jobs

Retail Customer Service Cashier

Elk Grove Village, IL (24 miles from Crystal Lake, IL)
3 hours ago

Elk Grove Village, IL (24 miles from Crystal Lake, IL)
3 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Technical Customer Service Representative

Vernon Hills, IL (17 miles from Crystal Lake, IL)
10 hours ago

Vernon Hills, IL (17 miles from Crystal Lake, IL)
10 hours ago

You will also identify opportunities to recommend complementary products, ensuring exceptional customer service and technical expertise in every interaction....

Customer Service Associate - Temporary

West Dundee, IL (11 miles from Crystal Lake, IL)
12 hours ago

West Dundee, IL (11 miles from Crystal Lake, IL)
12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

Hainesville, IL (13 miles from Crystal Lake, IL)
23 hours ago

Hainesville, IL (13 miles from Crystal Lake, IL)
23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Gurnee, IL (19 miles from Crystal Lake, IL)
23 hours ago

Gurnee, IL (19 miles from Crystal Lake, IL)
23 hours ago

Store 4706744: 6050 Grand Ave, Gurnee, Illinois 60031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

Waukegan, IL (24 miles from Crystal Lake, IL)
1 day ago

Waukegan, IL (24 miles from Crystal Lake, IL)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative, National Accounts

Schaumburg, IL (20 miles from Crystal Lake, IL)
1 day ago

Schaumburg, IL (20 miles from Crystal Lake, IL)
1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

New Store Customer Service Associate Team Leader & E-Commerce Team Leader (Customer Service, Front End Support, & E-Commerce Assistant Department Manager) - Saint Charles, IL - Opening Early Summer

Saint Charles, IL (23 miles from Crystal Lake, IL)
1 day ago

Saint Charles, IL (23 miles from Crystal Lake, IL)
1 day ago

Establishes clear expectations for balancing in-store customer service and completing online orders....

Customer Service Representative - Patient Registration

Schaumburg, IL (20 miles from Crystal Lake, IL)
2 days ago

Schaumburg, IL (20 miles from Crystal Lake, IL)
2 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Pharmacy Customer Service Associate

Algonquin, IL (8 miles from Crystal Lake, IL)
2 days ago

Algonquin, IL (8 miles from Crystal Lake, IL)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Gurnee Mills - Full Time

Gurnee, IL (19 miles from Crystal Lake, IL)
2 days ago

Gurnee, IL (19 miles from Crystal Lake, IL)
2 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Lead Dispensary Associate

Rolling Meadows, IL (19 miles from Crystal Lake, IL)
2 days ago

Rolling Meadows, IL (19 miles from Crystal Lake, IL)
2 days ago

service and trains employees on how to ensure the best possible customer experience Manages the point-of-sale counter to ensure proper dispensing of product and proper cash handling procedures are...

Customer Service Representative

Spring Grove, IL (12 miles from Crystal Lake, IL)
3 days ago

Spring Grove, IL (12 miles from Crystal Lake, IL)
3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer service representative

Palatine, IL (18 miles from Crystal Lake, IL)
3 days ago

Palatine, IL (18 miles from Crystal Lake, IL)
3 days ago

Action Auto Services Inc. is seeking an organized and efficient customer service representative to join our team....

Retail Support Specialist

Arlington Heights, IL (20 miles from Crystal Lake, IL)
3 days ago

Arlington Heights, IL (20 miles from Crystal Lake, IL)
3 days ago

Job Type Full-time Description Job Title: Retail Support Specialist Position Summary: The Retail Support Specialist plays a key role in driving the successful execution of company-wide retail...

View all 80 jobs

Demographic Data for Crystal Lake, IL

Moving to Crystal Lake, IL? Find some basic demographic data about Crystal Lake, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Crystal Lake, IL

Local

National

Total Population

59,191

Number of Businesses

1,975

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Crystal Lake, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Crystal Lake, IL offer the following education background

High School or GED

35.4%

Bachelor's Degree

25.0%

Associate's Degree

15.6%

Vocational Degree or Certification

12.0%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Crystal Lake, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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