Customer Service Jobs in Dekalb, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Overnights
- Montgomery, IL (23 miles from Dekalb, IL)
- 13 hours ago
- Montgomery, IL (23 miles from Dekalb, IL)
- 13 hours ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Geneva, IL (20 miles from Dekalb, IL)
- 2 days ago
- Geneva, IL (20 miles from Dekalb, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT Overnights
- Plano, IL (19 miles from Dekalb, IL)
- 3 days ago
- Plano, IL (19 miles from Dekalb, IL)
- 3 days ago
Store 4706893: 1001 US 34, Plano, Illinois 60545 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Associate - Weekend Availability
- Batavia, IL (20 miles from Dekalb, IL)
- 4 days ago
- Batavia, IL (20 miles from Dekalb, IL)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required. NOTE: Thank you for your interest in DKPH....
Customer Service Representative, 1st Shift
- North Aurora, IL (20 miles from Dekalb, IL)
- 12 days ago
- North Aurora, IL (20 miles from Dekalb, IL)
- 12 days ago
Store 4706763: 1851 N Farnsworth, Aurora, Illinois 60505 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Sales & Customer Service Associate
- South Elgin, IL (22 miles from Dekalb, IL)
- 15 days ago
- South Elgin, IL (22 miles from Dekalb, IL)
- 15 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative, 2nd Shift - Weekends
- Sycamore, IL (7 miles from Dekalb, IL)
- 21 days ago
- Sycamore, IL (7 miles from Dekalb, IL)
- 21 days ago
- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, 3rd Shift - Weekends
- Sycamore, IL (7 miles from Dekalb, IL)
- 24 days ago
- Sycamore, IL (7 miles from Dekalb, IL)
- 24 days ago
., Sycamore, Illinois 60178 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative-MPP Orora Sycamore
- Sycamore, IL (7 miles from Dekalb, IL)
- 30+ days ago
- Sycamore, IL (7 miles from Dekalb, IL)
- 30+ days ago
At Orora leadership is encouraged at every level, within the team Manufactured Packaging Products is seeking a Customer Service Representative for our Sycamore, IL location....
Customer Service Representative Fueler/Washer
- Batavia, IL (20 miles from Dekalb, IL)
- 45+ days ago
- Batavia, IL (20 miles from Dekalb, IL)
- 45+ days ago
It's about incredible customer service and building relationships with your accounts. When you drive for Penske, you're representing Penske, but you're also representing your clients....
Senior Customer Service Representative
- St Charles, IL (22 miles from Dekalb, IL)
- 45+ days ago
- St Charles, IL (22 miles from Dekalb, IL)
- 45+ days ago
Applies customer service training and uses prepared scripts to address and resolve customer concerns and overcome objections by telephone....
Customer Service Representative
- Saint Charles, IL (22 miles from Dekalb, IL)
- 60+ days ago
- Saint Charles, IL (22 miles from Dekalb, IL)
- 60+ days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Geneva, IL (20 miles from Dekalb, IL)
- 90+ days ago
- Geneva, IL (20 miles from Dekalb, IL)
- 90+ days ago
Responsive recruiter Benefits: Bonus based on performance Opportunity for advancement Paid time off Training & development Our ideal candidate for this position is someone who is outgoing,...
Demographic Data for Dekalb, IL
Moving to Dekalb, IL? Find some basic demographic data about Dekalb, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dekalb, IL
Highest Education Level
Customer Services in Dekalb, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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