Customer Service Jobs in Edwardsville, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - B084 - Hazelwood, MO
- Hazelwood, MO (24 miles from Edwardsville, IL)
- 8 hours ago
- Hazelwood, MO (24 miles from Edwardsville, IL)
- 8 hours ago
Customer Service Representative NonExempt Reports To: Branch Manager Where: On Site POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information...
Customer Service Representative - Part-Time
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 8 hours ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 8 hours ago
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....
Pharmacy Customer Service Associate
- Highland, IL (16 miles from Edwardsville, IL)
- 8 hours ago
- Highland, IL (16 miles from Edwardsville, IL)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 18 hours ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 18 hours ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Care Representative - Grove Office
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
All you need for the Customer Care Representative role is: 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with excellent navigational skills The...
Customer Care Representative I
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Part Time Customer Service Associate
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 2 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 2 days ago
Part Time Customer Service Associate Wages: $16.00 per hour Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...
Customer Service Representative I
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 3 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 3 days ago
%3Cspan lang=%22EN%22 style=%22font-size: 12.0pt; line-height: 115%; Incumbents in this position are responsible for receiving, responding to and referring citizens%27 questions, requests for...
Customer Service Representative, FT Overnights
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 4 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 4 days ago
Store 4701657: 13655 Manchester Rd, St Louis, Missouri 63131 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Experience Associate, St Louis Galleria - Full Time
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 4 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 4 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative II
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 4 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 4 days ago
Strong customer service skills....
Customer Service Representative
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 5 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 5 days ago
Deliver excellent customer service and strive to exceed customer expectations....
Auto Mechanic - Corporate Customer Service Representative - Hybrid
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 5 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 5 days ago
TEKsystems Auto Mechanic - Corporate Customer Service Representative - Hybrid in St. Louis , Missouri Are you a hardworking auto-mechanic looking to take the next step in your career?...
Customer Service Retail Manager
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 5 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 5 days ago
The ability to balance the demands of managing a team, meeting business goals, and maintaining a high standard of customer service is imperative....
- East Saint Louis, IL (18 miles from Edwardsville, IL)
- 6 days ago
- East Saint Louis, IL (18 miles from Edwardsville, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Edwardsville, IL
Moving to Edwardsville, IL? Find some basic demographic data about Edwardsville, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Edwardsville, IL
Highest Education Level
Customer Services in Edwardsville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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