Customer Service Jobs in Edwardsville, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 9 hours ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 9 hours ago
Customer service background Job Requirement travel CSR travel CSR...
Tier 1 Customer Service Representative
- Highland, IL (16 miles from Edwardsville, IL)
- 19 hours ago
- Highland, IL (16 miles from Edwardsville, IL)
- 19 hours ago
Eaton's GEIS division is currently seeking a Tier 1 Customer Service Representative. The expected annual salary range for this role is $45749.97 - $67099.96 a year....
Customer Service Representative with BONUS
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
for all Customer Service Representatives that are with SRS, starting now and are also working as a loader with SRS on October 31st....
- Collinsville, IL (11 miles from Edwardsville, IL)
- 1 day ago
- Collinsville, IL (11 miles from Edwardsville, IL)
- 1 day ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
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Customer Service Representative, FT or PT Overnights
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
Store 4701617: 11011 Bellefontaine Rd, St Louis, Missouri 63138 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Banking Customer Service Representative (On-Site)
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
These roles are 100% onsite in our Earth City Customer Service Center....
Customer Service Representative, Evenings
- Caseyville, IL (15 miles from Edwardsville, IL)
- 2 days ago
- Caseyville, IL (15 miles from Edwardsville, IL)
- 2 days ago
Store 4701345: 7900 N Illinois St, Caseyville, Illinois 62232 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Madison, IL (16 miles from Edwardsville, IL)
- 2 days ago
- Madison, IL (16 miles from Edwardsville, IL)
- 2 days ago
Store 4701462: 608 McCambridge Ave, Madison, Illinois 62060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Granite City, IL (12 miles from Edwardsville, IL)
- 2 days ago
- Granite City, IL (12 miles from Edwardsville, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Collinsville, IL (11 miles from Edwardsville, IL)
- 5 days ago
- Collinsville, IL (11 miles from Edwardsville, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, FT
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 6 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 6 days ago
Store 4701630: 9998 Tesson Ferry Rd, St Louis, Missouri 63123 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Collinsville, IL (11 miles from Edwardsville, IL)
- 6 days ago
- Collinsville, IL (11 miles from Edwardsville, IL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
E-commerce Customer Service Representative
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 6 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 6 days ago
Title: Ecommerce Customer Service Representative Department: Sales Operations Reports To: Ecommerce Customer Service Supervisor Location: St....
Customer Service Representative, Days
- O Fallon, IL (17 miles from Edwardsville, IL)
- 7 days ago
- O Fallon, IL (17 miles from Edwardsville, IL)
- 7 days ago
Store 4701595: 826 W Highway 50, O Fallon, Illinois 62269 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Edwardsville, IL
Moving to Edwardsville, IL? Find some basic demographic data about Edwardsville, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Edwardsville, IL
Highest Education Level
Customer Services in Edwardsville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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