Customer Service Jobs in Elgin, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Aurora, IL (15 miles from Elgin, IL)
- 19 days ago
- Aurora, IL (15 miles from Elgin, IL)
- 19 days ago
service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...
Senior Inside Sales Team Manager
- Naperville, IL (17 miles from Elgin, IL)
- 19 days ago
- Naperville, IL (17 miles from Elgin, IL)
- 19 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Retail Customer Service Associate
- Naperville, IL (17 miles from Elgin, IL)
- moments ago
- Naperville, IL (17 miles from Elgin, IL)
- moments ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Downers Grove, IL (17 miles from Elgin, IL)
- 12 hours ago
- Downers Grove, IL (17 miles from Elgin, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnights
- Oak Brook, IL (21 miles from Elgin, IL)
- 12 hours ago
- Oak Brook, IL (21 miles from Elgin, IL)
- 12 hours ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Technical Customer Service Representative
- Burr Ridge, IL (24 miles from Elgin, IL)
- 14 hours ago
- Burr Ridge, IL (24 miles from Elgin, IL)
- 14 hours ago
Were looking for a driven and detail-oriented Technical Customer Service Representative to join our team....
Customer Service Representative (temp) - 1398341-4658
- Schaumburg, IL (7 miles from Elgin, IL)
- 20 hours ago
- Schaumburg, IL (7 miles from Elgin, IL)
- 20 hours ago
**What We Need From You:**- **Experience:** At least 2 years in a customer service role within a fast-paced and dynamic organization.- **Skills:** Exceptional communication skills, both verbal and written...
Pharmacy Customer Service Associate
- Huntley, IL (15 miles from Elgin, IL)
- 20 hours ago
- Huntley, IL (15 miles from Elgin, IL)
- 20 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative, PT - Open Availability
- Batavia, IL (13 miles from Elgin, IL)
- 21 hours ago
- Batavia, IL (13 miles from Elgin, IL)
- 21 hours ago
Store 4706723: 164 S Randall Rd, Batavia, Illinois 60510 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT
- Aurora, IL (15 miles from Elgin, IL)
- 21 hours ago
- Aurora, IL (15 miles from Elgin, IL)
- 21 hours ago
Store 4706762: 2946 E New York St, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Veterinary Client Service Representative
- Bloomingdale, IL (8 miles from Elgin, IL)
- 1 day ago
- Bloomingdale, IL (8 miles from Elgin, IL)
- 1 day ago
The ideal candidate: Previous Customer Service Experience is required Previous Veterinary Experience is a plus!...
Lead, Customer Service Representative
- Bartlett, IL (3 miles from Elgin, IL)
- 2 days ago
- Bartlett, IL (3 miles from Elgin, IL)
- 2 days ago
Responsible for assisting and backing up the Customer Service Supervisor in the leadership and training of a team of front-line customer service reps....
Customer Service Representative, Full or Part Time
- Deer Park, IL (10 miles from Elgin, IL)
- 2 days ago
- Deer Park, IL (10 miles from Elgin, IL)
- 2 days ago
Store 4706739: 20020 N Rand Rd, Deer Park, Illinois 60010 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Elmhurst, IL (17 miles from Elgin, IL)
- 3 days ago
- Elmhurst, IL (17 miles from Elgin, IL)
- 3 days ago
Working with operations to resolve customer service issues. Assisting with customer billing issues. Ensuring vendor information is complete in the system....
- Wauconda, IL (18 miles from Elgin, IL)
- 3 days ago
- Wauconda, IL (18 miles from Elgin, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Elgin, IL
Moving to Elgin, IL? Find some basic demographic data about Elgin, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Elgin, IL
Highest Education Level
Customer Services in Elgin, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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