Customer Service Jobs in Elk Grove Village, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 188 Jobs

Senior Inside Sales Team Manager

  • Naperville, IL (18 miles from Elk Grove Village, IL)
  • 20 days ago
  • Naperville, IL (18 miles from Elk Grove Village, IL)
  • 20 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Retail Customer Service II

  • Bolingbrook, IL (22 miles from Elk Grove Village, IL)
  • 2 hours ago
  • Bolingbrook, IL (22 miles from Elk Grove Village, IL)
  • 2 hours ago

The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...

Customer Service Associate Job Aurora, IL

  • Aurora, IL (20 miles from Elk Grove Village, IL)
  • 3 hours ago
  • Aurora, IL (20 miles from Elk Grove Village, IL)
  • 3 hours ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Customer Service Representative, 2nd Shift

  • Lombard, IL (9 miles from Elk Grove Village, IL)
  • 3 hours ago
  • Lombard, IL (9 miles from Elk Grove Village, IL)
  • 3 hours ago

This is a full-time customer service position at Roto-Rooters Chicago area Call Center. We are a 24-hour service provider, so our call center stays busy overnight....

Will Call Customer Service Representative (CRL) - WILLC007131

  • Elgin, IL (12 miles from Elk Grove Village, IL)
  • 8 hours ago
  • Elgin, IL (12 miles from Elk Grove Village, IL)
  • 8 hours ago

The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....

Customer Service Representative, PT Overnights

  • Aurora, IL (20 miles from Elk Grove Village, IL)
  • 10 hours ago
  • Aurora, IL (20 miles from Elk Grove Village, IL)
  • 10 hours ago

Store 4706708: 65 S Route 59, Aurora, Illinois 60504 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Vernon Hills, IL (15 miles from Elk Grove Village, IL)
  • 12 hours ago
  • Vernon Hills, IL (15 miles from Elk Grove Village, IL)
  • 12 hours ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Retail Customer Service Associate

  • Naperville, IL (18 miles from Elk Grove Village, IL)
  • 12 hours ago
  • Naperville, IL (18 miles from Elk Grove Village, IL)
  • 12 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Pharmacy Customer Service Associate

  • Worth, IL (24 miles from Elk Grove Village, IL)
  • 1 day ago
  • Worth, IL (24 miles from Elk Grove Village, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Downers Grove, IL (13 miles from Elk Grove Village, IL)
  • 1 day ago
  • Downers Grove, IL (13 miles from Elk Grove Village, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Overnights

  • Oak Brook, IL (14 miles from Elk Grove Village, IL)
  • 1 day ago
  • Oak Brook, IL (14 miles from Elk Grove Village, IL)
  • 1 day ago

Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Technical Customer Service Representative

  • Burr Ridge, IL (18 miles from Elk Grove Village, IL)
  • 1 day ago
  • Burr Ridge, IL (18 miles from Elk Grove Village, IL)
  • 1 day ago

Were looking for a driven and detail-oriented Technical Customer Service Representative to join our team....

Customer Service Representative- Chicago Hiring Event

  • Chicago, IL (18 miles from Elk Grove Village, IL)
  • 1 day ago
  • Chicago, IL (18 miles from Elk Grove Village, IL)
  • 1 day ago

Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Chicago Hiring Event **Open House Career Event!...

Remote Customer Service Representative - 7488_0-7338

  • Chicago, IL (18 miles from Elk Grove Village, IL)
  • 1 day ago
  • Chicago, IL (18 miles from Elk Grove Village, IL)
  • 1 day ago

**We give you a world of potential**The Customer Service Representative is a key role in our organizationaccountable for engaging the shareholders of our client and deliveringfirst-class customer service...

Remote Work

Customer Service Representative (temp) - 1398341-4658

  • Schaumburg, IL (4 miles from Elk Grove Village, IL)
  • 1 day ago
  • Schaumburg, IL (4 miles from Elk Grove Village, IL)
  • 1 day ago

**What We Need From You:**- **Experience:** At least 2 years in a customer service role within a fast-paced and dynamic organization.- **Skills:** Exceptional communication skills, both verbal and written...

Demographic Data for Elk Grove Village, IL

Moving to Elk Grove Village, IL? Find some basic demographic data about Elk Grove Village, IL below.

Local
National
33,670
2,518
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
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Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Elk Grove Village, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elk Grove Village, IL offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elk Grove Village, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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