Customer Service Jobs in Evanston, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Patient Registration
- Schaumburg, IL (19 miles from Evanston, IL)
- 1 hour ago
- Schaumburg, IL (19 miles from Evanston, IL)
- 1 hour ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- Glenview, IL (6 miles from Evanston, IL)
- 1 hour ago
- Glenview, IL (6 miles from Evanston, IL)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Franklin Park, IL (12 miles from Evanston, IL)
- 13 hours ago
- Franklin Park, IL (12 miles from Evanston, IL)
- 13 hours ago
Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....
- Rolling Meadows, IL (16 miles from Evanston, IL)
- 14 hours ago
- Rolling Meadows, IL (16 miles from Evanston, IL)
- 14 hours ago
service and trains employees on how to ensure the best possible customer experience Manages the point-of-sale counter to ensure proper dispensing of product and proper cash handling procedures are...
Retail Customer Service Associate
- Chicago, IL (10 miles from Evanston, IL)
- 14 hours ago
- Chicago, IL (10 miles from Evanston, IL)
- 14 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Chicago, IL (10 miles from Evanston, IL)
- 18 hours ago
- Chicago, IL (10 miles from Evanston, IL)
- 18 hours ago
Customer Service Representative - Surgical Services (Operating Room) Customer Service Representative - Surgical Services (Operating Room) Hiring Department : Surgical Services Location : Chicago, IL...
Customer Service Representative-Health Plan OTC
- Northfield, IL (4 miles from Evanston, IL)
- 1 day ago
- Northfield, IL (4 miles from Evanston, IL)
- 1 day ago
Work Experience: At least 1 year of experience working in customer service OR 1 year of Medline Customer Service Rep I experience....
Customer Service Representative - Surgical Services (Operating Room)
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
Knowledge of customer service protocols, including complaint management and customer satisfaction techniques....
Customer service representative
- Palatine, IL (17 miles from Evanston, IL)
- 1 day ago
- Palatine, IL (17 miles from Evanston, IL)
- 1 day ago
Action Auto Services Inc. is seeking an organized and efficient customer service representative to join our team....
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (24 miles from Evanston, IL)
- 1 day ago
- Burr Ridge, IL (24 miles from Evanston, IL)
- 1 day ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
- Arlington Heights, IL (14 miles from Evanston, IL)
- 1 day ago
- Arlington Heights, IL (14 miles from Evanston, IL)
- 1 day ago
Job Type Full-time Description Job Title: Retail Support Specialist Position Summary: The Retail Support Specialist plays a key role in driving the successful execution of company-wide retail...
Customer Service Representative - Bilingual
- North Chicago, IL (20 miles from Evanston, IL)
- 1 day ago
- North Chicago, IL (20 miles from Evanston, IL)
- 1 day ago
Service This is not a position We do not deal with Benefits questions & concerns Prefer HR background plus- Level of sensitivity Most calls are from Mexico, Latin American...
Customer Care Representative II
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
- Chicago, IL (10 miles from Evanston, IL)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Demographic Data for Evanston, IL
Moving to Evanston, IL? Find some basic demographic data about Evanston, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Evanston, IL
Highest Education Level
Customer Services in Evanston, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »