Customer Service Jobs in Evergreen Park, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 151 Jobs

Customer Service Agent

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 1 day ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 1 day ago

Role Summary: The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....

Customer Service Representative, PT 2nd Shift

  • Wheaton, IL (23 miles from Evergreen Park, IL)
  • 5 hours ago
  • Wheaton, IL (23 miles from Evergreen Park, IL)
  • 5 hours ago

Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative II

  • Melrose Park, IL (15 miles from Evergreen Park, IL)
  • 5 hours ago
  • Melrose Park, IL (15 miles from Evergreen Park, IL)
  • 5 hours ago

Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....

Customer Service Associate

  • Glen Ellyn, IL (20 miles from Evergreen Park, IL)
  • 18 hours ago
  • Glen Ellyn, IL (20 miles from Evergreen Park, IL)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Part Time

  • Glen Ellyn, IL (20 miles from Evergreen Park, IL)
  • 1 day ago
  • Glen Ellyn, IL (20 miles from Evergreen Park, IL)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative, PT 1st Shift

  • Wheaton, IL (23 miles from Evergreen Park, IL)
  • 1 day ago
  • Wheaton, IL (23 miles from Evergreen Park, IL)
  • 1 day ago

Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Melrose Park, IL (15 miles from Evergreen Park, IL)
  • 1 day ago
  • Melrose Park, IL (15 miles from Evergreen Park, IL)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Support Associate

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 1 day ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 1 day ago

service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...

Customer Service Representative - Patient Registration

  • Evanston, IL (23 miles from Evergreen Park, IL)
  • 2 days ago
  • Evanston, IL (23 miles from Evergreen Park, IL)
  • 2 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Franklin Park, IL (17 miles from Evergreen Park, IL)
  • 2 days ago
  • Franklin Park, IL (17 miles from Evergreen Park, IL)
  • 2 days ago

Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....

Retail Customer Service Associate

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 2 days ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - Surgical Services (Operating Room) University of Illinois - Chicago

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 2 days ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 2 days ago

Customer Service Representative - Surgical Services (Operating Room) Customer Service Representative - Surgical Services (Operating Room) Hiring Department : Surgical Services Location : Chicago, IL...

Customer Service Representative - Surgical Services (Operating Room)

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 2 days ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 2 days ago

Knowledge of customer service protocols, including complaint management and customer satisfaction techniques....

Customer Service Associate

  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 2 days ago
  • Chicago, IL (12 miles from Evergreen Park, IL)
  • 2 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative - Associate, Nights

  • Burr Ridge, IL (12 miles from Evergreen Park, IL)
  • 2 days ago
  • Burr Ridge, IL (12 miles from Evergreen Park, IL)
  • 2 days ago

As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....

Demographic Data for Evergreen Park, IL

Moving to Evergreen Park, IL? Find some basic demographic data about Evergreen Park, IL below.


Local
National
19,945
462
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Evergreen Park, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Evergreen Park, IL offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Evergreen Park, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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