Customer Service Jobs in Frankfort, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Overnights
- Burr Ridge, IL (19 miles from Frankfort, IL)
- 30+ days ago
- Burr Ridge, IL (19 miles from Frankfort, IL)
- 30+ days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Burr Ridge, IL (19 miles from Frankfort, IL)
- 30+ days ago
- Burr Ridge, IL (19 miles from Frankfort, IL)
- 30+ days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Matteson, IL (5 miles from Frankfort, IL)
- 5 hours ago
- Matteson, IL (5 miles from Frankfort, IL)
- 5 hours ago
Store 4706767: 4755 Vollmer, Matteson, Illinois 60443 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Alsip, IL (14 miles from Frankfort, IL)
- 5 hours ago
- Alsip, IL (14 miles from Frankfort, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Associate - Temporary
- Oak Forest, IL (9 miles from Frankfort, IL)
- 5 hours ago
- Oak Forest, IL (9 miles from Frankfort, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Plainfield, IL (21 miles from Frankfort, IL)
- 5 hours ago
- Plainfield, IL (21 miles from Frankfort, IL)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Harvey, IL (13 miles from Frankfort, IL)
- 2 days ago
- Harvey, IL (13 miles from Frankfort, IL)
- 2 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative, 3rd Shift
- Lockport, IL (14 miles from Frankfort, IL)
- 3 days ago
- Lockport, IL (14 miles from Frankfort, IL)
- 3 days ago
Store 4706832: 16647 W 159th St, Lockport, Illinois 60441 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 2nd Shift
- Bridgeview, IL (18 miles from Frankfort, IL)
- 3 days ago
- Bridgeview, IL (18 miles from Frankfort, IL)
- 3 days ago
Store 4706799: 7060 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Patient Customer Service Representative
- Oak Brook, IL (22 miles from Frankfort, IL)
- 4 days ago
- Oak Brook, IL (22 miles from Frankfort, IL)
- 4 days ago
The Patient Customer Service Representative provides a gold standard customer service experience for patients who have any questions or concerns regarding their care....
Customer Service Representative
- Harvey, IL (13 miles from Frankfort, IL)
- 4 days ago
- Harvey, IL (13 miles from Frankfort, IL)
- 4 days ago
Be fully fluent in Atkore core values and business system to provide first class customer service....
Customer Service Representative, PT/FT Overnights - Weekend Availability
- Minooka, IL (23 miles from Frankfort, IL)
- 4 days ago
- Minooka, IL (23 miles from Frankfort, IL)
- 4 days ago
Store 4706833: 2101 S Ridge Rd, Minooka, Illinois 60447 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 2nd Shift
- Lockport, IL (14 miles from Frankfort, IL)
- 4 days ago
- Lockport, IL (14 miles from Frankfort, IL)
- 4 days ago
Store 4706832: 16647 W 159th St, Lockport, Illinois 60441 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Bridgeview, IL (18 miles from Frankfort, IL)
- 4 days ago
- Bridgeview, IL (18 miles from Frankfort, IL)
- 4 days ago
Store 4706799: 7060 S Harlem Ave, Bridgeview, Illinois 60455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Business Insurance Senior Client Service Representative - R_301096-6153
- Orland Park, IL (9 miles from Frankfort, IL)
- 5 days ago
- Orland Park, IL (9 miles from Frankfort, IL)
- 5 days ago
at Marsh & McLennan Cos in Orland Park, Illinois, United States Job Description Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture...
Demographic Data for Frankfort, IL
Moving to Frankfort, IL? Find some basic demographic data about Frankfort, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Frankfort, IL
Highest Education Level
Customer Services in Frankfort, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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