Customer Service Jobs in Frankfort, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Forest View, IL (24 miles from Frankfort, IL)
- 2 hours ago
- Forest View, IL (24 miles from Frankfort, IL)
- 2 hours ago
service....
- Summit Argo, IL (20 miles from Frankfort, IL)
- 9 hours ago
- Summit Argo, IL (20 miles from Frankfort, IL)
- 9 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative (Insurance) - Joliet, IL
- Joliet, IL (20 miles from Frankfort, IL)
- 9 hours ago
- Joliet, IL (20 miles from Frankfort, IL)
- 9 hours ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Pharmacy Customer Service Associate
- Homewood, IL (9 miles from Frankfort, IL)
- 10 hours ago
- Homewood, IL (9 miles from Frankfort, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Associate - Temporary
- Bolingbrook, IL (19 miles from Frankfort, IL)
- 10 hours ago
- Bolingbrook, IL (19 miles from Frankfort, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Shorewood, IL (20 miles from Frankfort, IL)
- 13 hours ago
- Shorewood, IL (20 miles from Frankfort, IL)
- 13 hours ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
Customer Service Representative
- Westmont, IL (22 miles from Frankfort, IL)
- 14 hours ago
- Westmont, IL (22 miles from Frankfort, IL)
- 14 hours ago
We are looking for a new team member to join us working as a Customer Service Representatives. In this role, you will be providing front desk duties to Health Department clients....
Seasonal Customer Service Representative - Oakbrook Center
- Oak Brook, IL (22 miles from Frankfort, IL)
- 23 hours ago
- Oak Brook, IL (22 miles from Frankfort, IL)
- 23 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
- Orland Park, IL (9 miles from Frankfort, IL)
- 23 hours ago
- Orland Park, IL (9 miles from Frankfort, IL)
- 23 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative, Overnights
- Bourbonnais, IL (19 miles from Frankfort, IL)
- 1 day ago
- Bourbonnais, IL (19 miles from Frankfort, IL)
- 1 day ago
Store 4700173: 655 N Convent St, Bourbonnais, Illinois 60914 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Park Forest, IL (6 miles from Frankfort, IL)
- 1 day ago
- Park Forest, IL (6 miles from Frankfort, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Midlothian, IL (12 miles from Frankfort, IL)
- 1 day ago
- Midlothian, IL (12 miles from Frankfort, IL)
- 1 day ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative -Weekends only
- Woodridge, IL (20 miles from Frankfort, IL)
- 1 day ago
- Woodridge, IL (20 miles from Frankfort, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Afternoons
- Romeoville, IL (17 miles from Frankfort, IL)
- 1 day ago
- Romeoville, IL (17 miles from Frankfort, IL)
- 1 day ago
Store 4706749: 1285 Lakeview Dr, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Whiting, IN (22 miles from Frankfort, IL)
- 2 days ago
- Whiting, IN (22 miles from Frankfort, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Frankfort, IL
Moving to Frankfort, IL? Find some basic demographic data about Frankfort, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Frankfort, IL
Highest Education Level
Customer Services in Frankfort, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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