Customer Service Jobs in Freeport, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Rockford, IL (24 miles from Freeport, IL)
- 5 hours ago
- Rockford, IL (24 miles from Freeport, IL)
- 5 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Open Availability
- Rockford, IL (24 miles from Freeport, IL)
- 3 days ago
- Rockford, IL (24 miles from Freeport, IL)
- 3 days ago
Store 4701437: 2225 W Riverside Blvd, Rockford, Illinois 61103 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - CUSTO045401-7087
- Rockford, IL (24 miles from Freeport, IL)
- 3 days ago
- Rockford, IL (24 miles from Freeport, IL)
- 3 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Rockford, IL (24 miles from Freeport, IL)
- 6 days ago
- Rockford, IL (24 miles from Freeport, IL)
- 6 days ago
Service Center Rockford JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative - Driving
- Rockford, IL (24 miles from Freeport, IL)
- 11 days ago
- Rockford, IL (24 miles from Freeport, IL)
- 11 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Rockford, IL (24 miles from Freeport, IL)
- 11 days ago
- Rockford, IL (24 miles from Freeport, IL)
- 11 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
- Rockford, IL (24 miles from Freeport, IL)
- 15 days ago
- Rockford, IL (24 miles from Freeport, IL)
- 15 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Rockford, IL (24 miles from Freeport, IL)
- 20 days ago
- Rockford, IL (24 miles from Freeport, IL)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnights
- Rockford, IL (24 miles from Freeport, IL)
- 24 days ago
- Rockford, IL (24 miles from Freeport, IL)
- 24 days ago
Store 4701474: 2301 S Perryville Rd, Rockford, Illinois 61016 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Golf Customer Service Associate - Sandy Hollow Golf Course
- Rockford, IL (24 miles from Freeport, IL)
- 25 days ago
- Rockford, IL (24 miles from Freeport, IL)
- 25 days ago
Provide customer service for patrons using the practice centre Maintain high standards of cleanliness and organization in work areas and throughout the facility....
- Rockford, IL (24 miles from Freeport, IL)
- 30+ days ago
- Rockford, IL (24 miles from Freeport, IL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate II
- Rockford, IL (24 miles from Freeport, IL)
- 45+ days ago
- Rockford, IL (24 miles from Freeport, IL)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Part-Time)
- Rockford, IL (24 miles from Freeport, IL)
- 90+ days ago
- Rockford, IL (24 miles from Freeport, IL)
- 90+ days ago
Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment...
Customer Service Representative
- Rockford, IL (24 miles from Freeport, IL)
- 27 days ago
- Rockford, IL (24 miles from Freeport, IL)
- 27 days ago
Store 4700041: 1030 E State Street, Rockford, Illinois 61104 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - East Rockford
- Rockford, IL (24 miles from Freeport, IL)
- 30+ days ago
- Rockford, IL (24 miles from Freeport, IL)
- 30+ days ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Demographic Data for Freeport, IL
Moving to Freeport, IL? Find some basic demographic data about Freeport, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Freeport, IL
Highest Education Level
Customer Services in Freeport, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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